Dispatcher

3 weeks ago


Burnaby, Canada Milani Plumbing Heating & Air Conditioning Ltd. Full time

Are you someone who thrives in a fast-paced environment and loves organizing and coordinating? Do you have a talent for problem-solving and a passion for delivering top-notch customer service? If so, we have the perfect role for you

As Vancouver’s leading plumbing, heating, and air conditioning company, we’re experiencing rapid growth and need skilled, energetic individuals to help us keep everything running smoothly. With over 120 service trucks on the road and a busy schedule, we need someone who can effectively manage and coordinate our technicians’ schedules to ensure top-quality service for our customers.

We’re seeking a **full-time Dispatch Coordinato**r to join our dynamic team. In this role, you’ll be responsible for scheduling and coordinating technicians with customers, ensuring timely and efficient service delivery across the Lower Mainland. If you’re organized, detail-oriented, and excited about playing a crucial role in our operations, this is your chance to shine

We’re **hiring immediately**, so don’t wait If you’re ready to bring your organizational skills to a supportive and energetic team and advance your career with a company that values your expertise, **APPLY NOW **and become part of something great

Don’t just work—thrive with us

**Job Duties**:
You will be responsible for and must have experience in some or all of the following:

- Coordinating with our staff and customers to manage the schedule of our technicians
- Working in the company software system and keep track of the availability and location of our technicians
- Maintaining communication with our customers and account managers
- Establishing value with new and repeat customers

**Education, Experience, and Language**:

- Min. secondary school education is required.
- Must be functional in English.

**Skills Requirements**:

- Ability to communicate quickly and efficiently with clients as well as team members
- Highly-organized with exceptional follow-through abilities.
- Ability to multi-task effectively
- Good computer skills and typing speed.
- Have a great attitude and a positive, energetic personality

**We provide**:

- Competitive Wages
- Extended Medical/Dental
- Training
- Supportive team and encouraging work environment
- Opportunities for advancement
- Vacation pay
- Flexible work schedule
- Job Diversity
- **Milani Plumbing Heating & Air Conditioning Ltd. is an equal opportunity employer**_

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$48,000.00 per year

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person


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