Service Advisor

2 weeks ago

Selkirk, Canada Selkirk GM Full time

Selkirk GM is looking to add an **Automotive Service Advisor **to our dynamic team. Our locally owned and operated family dealership prides itself on exceptional customer service and is located just 20 minutes north of the perimeter.

**Responsibilities**:

- Greet customers and listen to their vehicle concerns. Provide professional and friendly assistance, ensuring a positive customer experience.
- Conduct thorough consultations with customers to understand their vehicle issues and maintenance needs. Clearly explain recommended services, repair options, and associated costs.
- Keep customers informed about the status of their vehicles, providing updates on service progress and any additional repairs needed. Communicate effectively with the service team and other departments.
- Accurately document service requests, customer interactions, and vehicle details in the dealership's system. Ensure all paperwork is completed in a timely and organized manner.

**Qualifications**:

- Directly related experience is preferred.
- Excellent customer service skills with the ability to interact and provide effective service to all customers, both internal and retail.
- Able to work in a fast-paced environment as part of a team
- Excellent verbal and written communication skills.
- Excellent organizational and time management skills.

Salary - to be discussed during the interview process

Requests for reasonable accommodation will be accepted during the hiring process

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