Auto Care Manager

5 months ago


Medicine Hat, Canada Davis GMC Buick - Medicine Hat Full time

**MATERNITY RELIEF POSITIONS**

Are you an experienced Administrative and Customer Service professional looking for the next opportunity to gain more skills to optimize your career opportunities?

Do you enjoy working in a fast-paced environment where each day is different, and you get the chance to work with great people?

**If you answered yes to any of these questions, Davis Medicine Hat and Elite Auto Care have the ideal opportunity for you**

**The role**:

- Develop and maintain positive relationships with customers, ensuring our employees make customer satisfaction a priority to create customer loyalty and generate referrals.
- Perform administrative duties such as bookings, invoicing, and receivables.
- Manage and monitor workflow in the auto centre to maximize efficiency.
- Maintain effective communication within the department and with other leaders in the dealership; working together to identify opportunities and resolve issues.
- Lead, manage and support employees in achieving current business and productivity goals.
- Manage recruitment, onboarding, training, and performance management of employees.
- Other duties as required.

**Ideal requirements**:

- 3-4 years’ experience working in a customer-facing administrative role is preferred.
- Exceptional customer service skills and the ability to use professionalism when interacting with customers and employees.
- Proven leadership ability and teambuilding skills to effectively motivate, inspire, and manage people.
- Results-driven with exceptional planning, organizing and execution skills to meet or exceed targets.
- A valid driver’s license.

**Why Our Employees CHOOSE Davis**:

- Work-life balance - What you do while you’re here is important, but so is the time you spend with family and friends.
- We have regular employee gatherings such as BBQs, charity events and much more
- A customer-centric environment where doing the right thing and providing exceptional service comes before anything else.
- A stable, family-owned business that has been part of the community for over 15 years


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