Assistant Server

2 weeks ago

Lake Louise, Canada FAIRMONT Full time

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today

**What is in it for you**:

- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Comprehensive wellness platform for employee mental health and wellbeing support
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa
- Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

**Job Description**:
Combine your passion for service excellence in the food and beverage industry with idyllic surrounds as a formal dining assistant server at the Fairmont Chateau Lake Louise. This is a fantastic opportunity to grow your career within a luxury hotel environment.
- Working collaboratively with servers on the floor to assist in carrying out service standards:

- Anticipate guests’ needs & communicate with server on any additional menu ordering needs
- Assist servers with collecting food orders from the kitchen, present to the guests in a timely, courteous & correct manner
- Communicate with server & kitchen to ensure allergens & dietary restrictions are carried out properly
- Maintain knowledge of all food & beverage items in a prompt & professional manner
- Enhance revenue flow through suggestive selling techniques and proper follow-up
- Assist servers with additional beverage taking & beverage/wine service at the table
- Review and communicate with host team on reservations and assist with bussing and resetting of tables
- Assist servers with table maintenance throughout service for a proper formal dining experience
- Restock supplies, dishes & side stand duties ensuring mise en place
- Ensure a clean and safe working environment, and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned

**Qualifications**:

- Minimum 6 months food and beverage experience
- Self‑motivated, with the ability to make effective decisions
- Demonstrates initiative, and the ability to work with mínimal supervision
- Ability to maintain high service levels under pressure
- Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.

**Your team and working environment**:

- Fast-paced, upscale, luxury hotel
- Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
- Hospitality employees worldwide making this a great place to develop lifelong connections

Additional Information
**Visa Requirements**: Applicants must be legally eligible to work in Canada.

**Our Commitment to Diversity & Inclusion**: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor? **We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

**About Fairmont Hotels & Resorts**:At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of h

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