Adjudication Clerk

**Job Posting**

Reporting to the Supervisor, Support Services, the Adjudication Clerk is responsible for prosecution file preparation, coordination and disclosure with Legal Services and the Provincial Court House. The position is accountable for the administration of summary offense tickets and also conducts quality assurance reviews of on-going and closed case files. In addition, the position responds to invoice queries and concerns, conducts invoice reviews, analyses disputed invoices and makes recommendations relative to service delivery improvements.

**DUTIES AND RESPONSIBILITIES**:
Calls for Service:

- Responsible for daily Quality Assurance Reports in Hansen and through Crystal Reporting system
- Responsible for de-escalating telephone inquiries from citizens

Adjudication:

- Review case files of disputed invoices resulting from enforcement and conduct dispute resolution analysis; prepare written response to property owner regarding outcome
- Summary Offence Ticket (SOT) Administration: enter SOT information into SOT database, sending documentation to Provincial Court Office, prepare case files and forward to Legal Services, tracking status of SOTs
- Freedom of Information Protection of Privacy (FOIPOP) requests: review records in Hansen for the address and PID to identify responsive records, complete file retrieval and compile records for the Access and Privacy Office
- Responsible for tracking status of subpoenas for court purposes
- Prosecution File Review: prepare case file and forward to Legal Services, record and track prosecution dates and results for long form prosecutions
- Liaise with Legal Services to prepare requests for SOT provisions, affidavits, court orders, warrants, etc.
- Responsible for chronologies of case files and actions taken

General Administration:

- Responsible for compiling information for the Appeals Standing Committee reports
- Develop Power Point Presentations and attend Appeals Standing Committee meetings tin support of the Compliance Officers presentation to committee members.
- Conduct research for reports to council and management team; comparative research with other municipalities, counties, organizations and associations
- Assist with compiling monthly statistics for License and By-Law Standards
- Document outcome of disputed invoices in Hansen either invoice stands or invoice adjustment
- Prepare invoice adjustment documentation for Finance for adjustments to the tax account as required
- Assist with packing, shipping to Records Management, request files when needed for retrieval, coordination of electronic file Management System
- Identify process deficiencies and makes recommendations for process change to Coordinator
- Assist with cataloguing digital photos
- Other related duties as required

**QUALIFICATIONS**:
**Education and Experience**:

- Grade 12 education and a one-year Business or Administration certificate
- Minimum one year of administrative experience
- Minimum two years of customer service experience
- An equivalent combination of education and experience may be considered

**Technical / Job Specific Knowledge and Abilities**:

- Working knowledge of MS Office suite, Internet
- Experience in dealing with confrontational situations
- Knowledge of Court procedures and processes would be considered an asset
- Knowledge of FOIPOP would be considered an asset
- Knowledge of Hansen would be considered an asset

**Security Clearance Requirements**: Applicants may be required to complete an employment security screening check.

**COMPETENCIES**: Analytical Thinking, Communication, Customer Service, Decision Making, Organization and Planning, Organizational Awareness, and Valuing Diversity.

**WORK STATUS**: Permanent, Full-Time

**HOURS OF WORK**: 35 hours per week; Monday - Friday, 8:30 a.m. to 4:30 p.m. Flex options to work outside of these hours and hybrid may be available.

**SALARY**: Level 5, $30.28 per hour as per the NSGEU Local 222 Collective Agreement

**WORK LOCATION**: 7 Mellor Avenue, Dartmouth

**CLOSING DATE**:Applications will be received **up to 11:59pm on Tuesday, December 24, 2024.**

**Please note**: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.

During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.

(Position #72283715)