Palliative Care Clinical Coach

5 months ago

Greater Sudbury, Canada Maison McCulloch Hospice Full time

**PALLIATIVE CARE CLINICAL COACH, Sudbury ON**

**Temporary Full-time Position - 2-year contract funded position with possibility of extension**

***

The Clinical Coach is responsible for working with participating community organizations in alignment with provincial direction established by Ontario Health and guidance developed by the Ontario Palliative Care Network. The Clinical Coach will drive practice change, with a focus on improving access to and quality of clinical care, aligned to the Palliative Care Health Services Delivery Framework in the Community ("The Delivery Framework") and the Ontario Palliative Care Competency Framework.

**DUTIES**
- Provide palliative care coaching and mentoring to staff and clinicians in participating community organizations, to build primary-level palliative care competencies.
- Collaborate with leaders of community organizations on local service integration, and change management initiatives, using quality improvement methodologies to achieve results.
- Consult on clinical care when the complexity of the patients’ needs is beyond the existing competencies of providers (in the community organizations).
- Provide support to Indigenous communities and Indigenous organizations for their implementation efforts, where Indigenous communities wish to be involved, in collaboration with regional partners.

**KEY RESPONSIBILITIES (a full job description is available upon request)**
- Co-create the regional Delivery Framework implementation plan with Ontario Health, including required measurement and reporting.
- Foster regional collaboration and contribute to broader system integration.
- Ensure alignment of community implementation with the guidance of the Ontario Palliative Care Network
- Lead engagement and community-building activities with participating organizations.
- Critically evaluate the quality of palliative care in participating community organizations.
- Build competency among front-line community providers in the delivery of primary-level palliative care.
- Guide palliative care quality improvement (QI) and practice change initiatives in participating community organizations.

**QUALIFICATIONS & EXPERIENCE**

**Necessary**:

- A degree in a registered health care discipline (e.g., RN, RSW, NP) with substantive experience and training in palliative care (e.g., CAPCE).
- Minimum five (5) years’ experience in practice in palliative care is required.
- Knowledge of relevant legislation and reporting requirements, including the Fixing Long-Term Care Homes Act, the Excellent Care for All Act and the Compassionate Care Act and other pertinent legislation and regulations related to professional practice is required.
- Access to reliable and efficient mode(s) of transportation to enable travel required to support participating community organizations in all regions in the Équipe de santé SEMEL OHT (Sudbury, Espanola, Manitoulin, Elliot Lake Ontario Health Team).

**Preferred**:

- A graduate degree is an asset (e.g., MScN, MSW).
- Experience supervising clinical staff is preferred.
- Experience working with large-scale quality improvement initiatives.
- Additional training in gerontology and project management experience are assets.
- Experience working with a range of roles, disciplines, and levels of staff in different health care settings.
- Experience working across health care settings.
- Fluency in French and/or another language is an asset.

**Knowledge and Skills**
- Strong clinical coaching and debriefing skills, with both individuals and teams.
- A good understanding of regional priorities and local health care needs, within Ontario’s health care landscape.
- Ability to work well under pressure and use good judgment in assessing difficult situations.
- Aptitude for proactive problem solving, using strong critical thinking, and negotiating skills.
- An ability to develop relationships based on trust, compassion, and empathy.
- Strong active listening and interpersonal communication skills for one-on-one coaching.
- Experience designing education to effectively address palliative care training needs of inter-professional learners.
- Excellent communication skills and experience with culturally responsive teaching.
- Supports the advancement of equity, inclusion, and diversity across Ontario's health care system.
- Commitment to engage with First Nations, Indigenous, Métis and urban Indigenous people as they self-determine their own approach to palliative care.
- Proficiency in educational technologies (e.g., webinars, apps) as well as knowledge of Microsoft Outlook, Word, Teams, PowerPoint, and Excel.

**SALARY**:$35 to $56 per hour (commensurate with education/experience)

**PENSION PLAN**: HOOPP Defined Benefit Pension Plan

**BENEFITS**: Group Health & Dental Plan, Life & Disability Insurance, EAP program.

**REMOTE WORK**: Remote workstation can be accommodated. Health Service provider is located at 1028 South Bay Road.

*Reasonable accommodations ar

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