Assistant Manager

3 months ago

Laval, Canada GEOX Full time

**DIRECTEUR ADJOINT DU MAGASIN**
**_Description du poste_**

**Département **:Vente au détail
**Relève de **:Directeur de pays
**Responsabilité de supervision **:Directeur adjoint, Détenteurs clés et associés aux ventes

**Vue d'ensemble du poste**
Aider le directeur du magasin à atteindre ses objectifs de vente, à gérer les opérations du magasin et à offrir un service à la clientèle exceptionnel. Le directeur adjoint du magasin aidera à diriger une équipe de détenteurs clés et d'associés aux ventes afin d'assurer une expérience d'achat positive pour les clients et de stimuler la performance globale du magasin.
**Principales responsabilités**
- ** Croissance des ventes et des revenus**
- Aider à l'exécution des stratégies de vente pour atteindre les objectifs de revenus et maximiser la rentabilité.
- Prise en charge de l'analyse des tendances de vente et des données clients pour identifier les opportunités de vente incitative et de vente croisée.
- Aider à stimuler les ventes grâce à un merchandising efficace, au placement de produits et à des stratégies promotionnelles.
- Optimiser les horaires des magasins pour atteindre le budget et les objectifs de SPH ; aider activement à surveiller le calendrier en réponse aux tendances de l'entreprise et contrôler les dépenses salariales.
- ** Opérations du magasin**
- **_ Gestion des stocks : _**
- Soutenir le respect et la compréhension de toutes les procédures de traitement des stocks, en assurant l'exécution rapide des consolidations, des rappels, des démarques et de la réception des envois.
- Aidez à maintenir un inventaire précis des magasins en suivant les mouvements, en traitant les dommages, en gérant les discordants et en enquêtant sur les dénombrements négatifs en main.
- Soutien à la préparation et à l'exécution des procédures d'inventaire des magasins.
- **_ Prévention des pertes et sécurité :_**
- Suivez toutes les politiques et procédures d'exploitation et de gestion de la trésorerie pour protéger les actifs du magasin et minimiser les pertes, y compris une bonne administration.
- **_ Maintenir les normes de santé et de sécurité : _**
- Suivez toutes les normes de santé et de sécurité pour maintenir un environnement de travail sûr pour tout le personnel et les clients, y compris la soumission de rapports d'incident au besoin.
- Assurez-vous que tout le personnel du magasin respecte la politique de sécurité des échelles.
- S'assurer que des vérifications mensuelles de la santé et de la sécurité sont effectuées et communiquer tous les points de rapport au siège social.
- **_ Configuration et organisation du magasin : _**
- Configurez toutes les zones du magasin telles que les magasins, les caisses, les panneaux de communication et les classeurs opérationnels selon les normes.
- Gardez toutes les zones du magasin organisées, y compris les magasins, le stockage POP, les salles de bains et l'administration du magasin.
- **_ Communication : _**
- Aider à maintenir tous les tableaux de communication du personnel à jour et à jour. l'information
- Aider à faciliter les réunions de gestion et de magasin pour aligner l'équipe sur les objectifs de vente et opérationnels et atteindre les budgets.
- Fournir un encadrement et une rétroaction continus pour s'assurer que les membres de l'équipe répondent aux attentes en matière de rendement et offrent un service à la clientèle exceptionnel.
- ** Gestion d'équipe**
- Favoriser un environnement de travail positif qui favorise le travail d'équipe, la collaboration et l'engagement des employés.
- Aider à former les nouveaux membres de l'équipe et à offrir des possibilités de perfectionnement continu au personnel actuel afin d'améliorer leurs compétences et leurs connaissances.
- Aidez à surveiller les performances de l'équipe, fournissez une rétroaction constructive et aidez à établir des objectifs de performance alignés sur les objectifs du magasin.
- Arbitrer les conflits entre les membres de l'équipe et aider à résoudre les problèmes en temps opportun et de manière équitable afin de maintenir un environnement de travail positif.
- Faciliter une communication efficace entre le directeur du magasin et les membres de l'équipe, en veillant à ce que tout le monde soit informé des objectifs, des politiques et des procédures du magasin.
- ** Omnicanal**
- Superviser et coordonner les opérations omnicanal pour assurer une intégration transparente des canaux en ligne et hors ligne.
- Coordonner l'exécution des commandes en ligne, y compris la cueillette, l'emballage et l'expédition, pour assurer la livraison en temps opportun aux clients.
- Aider à former les membres de l'équipe sur les processus et procédures omnicanaux, y compris l'utilisation de la technologie pour l'exécution des commandes et l'engagement des clients.
- ** Expérience client**
- Donner l'exemple en fournissant un service à la clientèl

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