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Customer Service Clerk

8 months ago

Brantford, Canada Weseluxurycollections inc Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 5 years or more
- or equivalent experience
**Work setting**:

- Relocation costs covered by employer
- Willing to relocate
**Tasks**:

- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Sell merchandise
- Maintain and manage digital database
- Answer clients' inquiries and provide information
**Supervision**:

- Contractors
**Area of work experience**:

- Marketing
**Transportation/travel information**:

- Willing to travel
**Work conditions and physical capabilities**:

- Attention to detail
- Overtime required
- Work under pressure
**Personal suitability**:

- Punctuality
- Efficient interpersonal skills
- Flexibility
- Team player
- Ability to multitask
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
**Health benefits**:

- Health care plan
**Financial benefits**:

- Commission
**Other benefits**:

- On-site housing options
- Parking available