Housekeeping Supervisor

2 weeks ago


Edmonton, Canada Best Western Plus South Edmonton Inn & Suites Full time

Job description

**Job Summary**: Manages the operation of the housekeeping and laundry departments to ensure
orderly and attractive conditions in the hotel. Promotes an atmosphere of cleanliness and superior
customer care for hotel guests.

**Job Duties**:

- Hires, trains and evaluates department personnel.
- Directs all activities of the housekeeping and laundry departments in furnishing daily service to
guest rooms and public areas. Schedules duties, such as heavy cleaning, mattress rotations,
etc.
- Prepares work schedules for staff based on projected occupancy.
- Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain
the property’s superior standards of housekeeping.
- Maintains an inventory of guest and housekeeping supplies and linen, ordering replacement of
supplies and equipment as needed.
- Creates a service environment focused on the guest, with a passion for high standards in
cleanliness. Responds promptly to customer needs.
- Identifies and resolves problems in a timely manner, and develops alternative solutions.
- Coordinates staff training, including MSDS, OSHA, and safety policies.
- Maintains lost and found.
- Performs room attendant duties, when required.
- Performs other duties as assigned.

**Qualifications**:

- High school diploma or equivalent.
- Three years prior hotel housekeeping experience. Supervisory experience desired.
- Basic accounting, purchasing and inventory skills.
- Ability to multi-task and prioritize.
- Excellent communication and customer service skills.
- Ability to work a flexible schedule, including weekends and holidays.

**Job Types**: Full-time, Permanent

**Salary**: $36000.00

**Salary**: From $17.00 per hour

Schedule:

- 8 hour shift
- Holidays
- Weekend availability

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 1 year (preferred)

Work Location: In person



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