Sports Sales Associate

5 months ago

Toronto, Canada Duke's Source for Sports Full time

**Join Our Team: Exciting Opportunity with a Legacy Brand**

**Are you ready to lace up your skates and join a team with over 90 years of excellence? We're on the lookout for passionate new teammates to deliver exceptional customer experiences and represent our renowned brand in the community. If you're a hockey enthusiast with a flair for customer service, we want you on our team**

**Position Overview**: Reporting to the Store Manager, our Team Members are the heart and soul of our operation. You'll be creating unforgettable experiences for customers, fostering a sense of community, and building authentic relationships. Your mission? To provide expert advice on hockey equipment that perfectly matches our customers' needs and playing styles.

**Why You'll Love This Role**:

- **Be a Game Changer**: Your passion for hockey and customer service will shine as you guide customers through their equipment choices, ensuring they leave with gear that elevates their game.
- **Heritage & Innovation**: Embrace our rich history while bringing fresh ideas to the table. You’ll be a brand ambassador, both in-store and in the community.
- **Personal Growth**: Thrive in a dynamic environment where curiosity, integrity, and responsibility are celebrated. We're committed to your development and success.

**Key Responsibilities**:

- **Customer Interaction**: Create meaningful experiences by building genuine relationships and understanding customer needs.
- **Sales Excellence**: Drive sales by educating customers about our brand and products, achieving business metrics and sales goals.
- **Hockey Expertise**: Use your in-depth hockey knowledge to exceed customer expectations and enhance their shopping experience.
- **Operational Support**: Contribute to inventory management and ensure optimal stock levels. Assist with daily store tasks and uphold company standards in all areas.
- **Continuous Improvement**: Seek feedback, embrace coaching, and look for ways to improve business results every day.

**Qualifications**:

- **Customer Service**: Proven experience in retail, with a knack for creating positive customer interactions and building loyalty.
- **Hockey Passion**: A deep love for hockey, ready to share your game experiences and expertise.
- **Communication Skills**: Strong verbal and written communication, along with excellent organizational abilities.
- **Integrity**: High levels of personal responsibility, trustworthiness, and a customer-oriented mindset.
- **Bonus Skills**: Experience in hockey retail or skate sharpening is a plus. Goalies, step to the front of the line

**Requirements**:

- **Physical Ability**: Capable of lifting boxes weighing 5-30 lbs.
- **Flexibility**: Willing to work evenings and weekends, with a readiness to handle evolving duties.
- **Hockey Background**: Previous experience in hockey or sports retail is beneficial, with skate sharpening skills being a significant advantage.

Work Remotely
- No

**Job Types**: Part-time, Permanent

Pay: From $17.00 per hour

Expected hours: 16 - 35 per week

**Benefits**:

- On-site parking
- Store discount

Day range:

- Every Weekend
- Weekends as needed

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Work setting:

- Specialty store

**Experience**:

- Retail or customer service: 1 year (preferred)
- hockey playing: 5 years (preferred)

Work Location: In person

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