Support Worker
2 weeks ago
**_I Report To:_**_ _The Community Health Coordinator (See also Organizational Chart)_
**Summary Related to My Work**:
I am ultimately responsible to the elders. I work to defeat bureaucracy and ensure that no decision is made without asking the vital question“What do the elders say?” This is wise leadership because we are working in their home. A wise leader also utilizes the knowledge of the elders and the onsite staff to help build a place where people want to live and work. The Licensed Practical Nurse models person-directed care and takes an active role in building neighbourhoods and showing the greater community around us that life for the elders in our home is a life worth living.
***
**Required Qualifications**
1. I have or am working toward a Grade XII high school diploma.
2. It is desired that I have at least 1 year of relevant experience and have a practical understanding of how a long-term care facility normally operates.
3. I have a current Food Handling Certificate.
4. I communicate with well-developed written and verbal communication skills. I can fluently read, write and speak English. My ability to speak a second language would be considered an asset.
5. I demonstrate empathy, concern and interest in providing quality care and service to our elders.
6. I interrelate well with others and establish positive relationships with elders, their families, other staff members, volunteers and the public.
7. I can adapt quickly in a progressive change-oriented environment.
8. I work independently and can evaluate my own progress and take responsibility to grow in my position.
9. I am interested in learning more about person-directed care.
10. I can manage the associated physical, emotional and psychological demands of the work involved.
11. I have a practical working knowledge of computers and working with technology.
**My Responsibilities in a Person-Directed Care Environment**
2. I participate in creating an interesting human habitat/neighbourhood for the elders.
3. I recognize the plagues of loneliness, helplessness and boredom in the elders and work to alleviate them when ever possible.
4. I plan for and provide options that take the elder’s opinions and choices into account.
5. I look for ways for my elders to have continuing contact with animals, children, plants, and myself.
6. I host neighbourhood meetings to hear what the elders have to say and follow through to address concerns brought to my attention.
7. I work to build others up with constructive criticism so that they can grow.
8. I suggest alternatives for ways to help so that we don’t have to use medications whenever possible.
9. I participate in elder conferences so that I can understand who my elder is as a person and work on care plans that are personal to my elder with the entire team.
***
**My Responsibilities Related to Safety and Managing Risk**
1. I operate an effective, efficient department involved in Risk Management and Continuous Quality Improvement to provide the highest possible standard of care to the elders and staff.
2. I must perform all work in a safe, budget conscious and efficient manner. I will maintain the building and work area in a clean, orderly, and safe condition keeping waste to a minimum.
3. I am required to follow manufacturer’s instructions and safe work procedures in the operation and use of all equipment and/or chemicals.
4. I will maintain a satisfactory level of health and physical fitness so that injury free and regular attendance at work can be maintained.
5. I perform all food related activities in accordance with prescribed sanitation and food handling techniques.
6. I am required to review, understand, and practice all disaster codes, prevention and related safety measures a minimum of monthly.
7. I review, understand, and practice infection control measures including “routine precautions”.
8. I adhere to all related policies, the Mission Vision and Values, PHIA, PPICA, our Ethics Framework and the Elder Bill of Rights for the building.
9. I report all elder and staff safety concerns to the Executive Director immediately.
10. I will attend relevant education sessions and conferences as required to ensure that my skills and knowledge are developed and upgraded so that I can work safely.
11. I must provide teaching, mentoring and feedback to all new and visiting care partners.
12. I accurately document and submit all occurrences that have taken place.
**Hazards Related to my Work (See Form 2 for Assessment and Control Measures)**
Chemical Hazards including:
- exposure to compressed gases including fire extinguishers and oxygen.
- exposure to nursing department chemicals
Biological Hazards including:
- exposure to communicable diseases
- exposure to infectious substances
- exposure to sharps
- exposure to blood and body fluids
Physical Hazards including:
- operating a vehicle
- operating equipment
- working in loud areas where noise interfere
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