Switchboard Receptionist

**Switchboard Receptionist - On-Call**:
Reporting to the Campus Manager, and utilizing a service excellence approach, this position provides switchboard, reception and information. Services for the Nelson Campuses, as well as assistance to the Campus Manager and campus staff.

**Location**
- Nelson

**Department**
- College Services

**Subdepartment**
- Campus Management

**Employment Group**
- PPWC

**Recruitment Type**
- Internal / External

**Appointment Type**
- On Call

**FTE**
- 0

**Hrs / Week**
- 0

**Desired Start Date**
- 17/04/2023

**Closing Date**
- 10/04/2023

**Competition #**
- 13303

Main

**Responsibilities**:

- Performs switchboard duties and maintains switchboard procedures manual
- Responds to general inquiries in person and over the phone; provides alternate sources for College information
- Provides daily backup for Finance and Continuing Education; processes tuition payments and prints SLED receipts
- Maintains and updates telephone information
- Books rooms using the room book system including sending out invoices and resolving booking conflict
- Assists the Campus Manager and all departments by providing limited word processing services
- Maintains Nelson Campus CMS content and schedules counselling and student appointments
- Maintains and monitors the key distribution system; Communicates and routes custodial and maintenance requests as necessary
- Coordinates and trouble-shoots day to day campus-related issues
- Provides backup to Administrative Assistant - KSA as needed
- Maintaining and monitoring bulletin boards; Prepares, receives and sends courier packages; and
- The main contact for First Aid emergencies and performs other duties as required

Skills, Knowledge and Abilities
- Excellent written and verbal communications skills and ability to edit and proofread documents
- Excellent interpersonal skills; ability to work independently and as a member of a team; CMS, SLED and First Aid Level I

Education and Experience
- Applicants must have high school graduation, plus one-year of an Office Administration Program with word processing option
- Minimum 1-2 years related experience

This is an on-call position commencing as soon as possible. The salary is pay grade 6 - $26.84 per hour - in accordance with the PPWC Collective Agreement.