Transformation Manager, Operations Personal Banking

3 weeks ago

Montréal, Canada National Bank of Canada Full time

**Primary Locations**:Montreal, Quebec**:
**Attendance**:Hybrid**:
**Employee Status**:Regular**:
**Schedule**:Full-time**:
As a Transformation Manager in Operations Personal Banking, you will manage a team of business process advisors and play an important leadership role in the transformation of the operational sector supported. You will contribute to our mission of coordinating and accelerating the Operations transformation by managing the portfolio of initiatives to achieve the business sector’s objectives. This position reports to the Senior Manager, Business Process Integration, Personal Banking.

You’ll exercise your leadership skills on a daily basis to help your team develop its full potential and support the advancement of strategic initiatives. You’ll direct the transformation and project delivery process in close collaboration with stakeholders, promote the target business vision and implement strategies and activities aimed at making it a reality.

To succeed, you’ll need to leverage your positive, collaborative and motivating leadership, your experience in transformation and project delivery as well as your attention to detail, sense of perspective and ability to imagine the bank of tomorrow.

**Your role**:

- Manage a team of around 7 business process advisors (BPAs) and support them in fulfilling their mandates, assist with their professional development, and help them achieve their full potential
- Manage a portfolio of initiatives of varying sizes, with a proactive focus on the required execution and absorption capacity
- Identify opportunities to achieve the business objectives of the operational sector supported
- Help define the sector’s strategic orientations and actively participate in determining the priority and optimal sequence of initiatives in order to support them
- Influence the progress of projects and help define potential target solutions
- Continue to implement and standardize simplified execution and project delivery practices based on the scope of initiatives and the team’s process-related practices
- Build and maintain partnerships with the numerous stakeholders involved in the projects and processes supported
- We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer hybrid work (remote and in the office), work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it's important to you.

**Required skills**:

- Completed bachelor’s degree in a related field and 10 years of relevant experience, or completed master’s degree in a related field and 8 years of relevant experience
- Proven experience in resource management
- Proven experience in project management and/or project portfolio management
- Proven experience transforming and simplifying business processes
- Excellent communication skills and ability to engage a team
- Excellent interpersonal and stakeholder management skills

**Desired skills**:

- Solid understanding of consumer financing or of the Bank
- Your benefits:_
- In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family._
- _ Health and wellness program, including many options_
- _ Flexible group insurance_
- _ Generous pension plan_
- _ Employee Share Ownership Plan_
- _ Employee and Family Assistance Program_
- _ Preferential banking services_
- _ Initiatives promoting community involvement_
- _ Telemedicine service_
- _ Virtual sleep clinic_
- These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family._

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
- We're putting people first :_
- We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives._
- Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees._
- We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us._

**_ Ready to live your ambitions?_**
LI-GC1

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