Clinical Specialist, Tissue

2 weeks ago


Toronto, Canada Ontario Health Full time

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
- Fully paid medical, dental and vision coverage from your first day- Premium defined benefit pension plan- Career development opportunities- A collaborative values-based team culture- A wellness program- A hybrid working model- Participation in Communities of Inclusion

Reporting to: Manager, Ocular Recovery - Tissue

Classification: Clinical Specialist, Tissue

Worksite: Toronto, Ontario

Schedule: Monday to Friday, 7.5 hour shifts

Want to make a difference in your career? Consider this opportunity.

Trillium Gift of Life Network (TGLN), part of Ontario Health, is responsible for the coordination of organ and tissue donation and transplantation in Ontario. Our mandate includes increasing public awareness of the importance of organ and tissue donation, education of health care professionals, and ensuring a safe and effective donation and transplant system in Ontario. Working collaboratively with our stakeholders and fostering organizational and individual growth, we value honesty, trust, respect and compassion.

Here is what you will be doing:
- Provides mentorship and coaching to Tissue staff- Collaborates with the Manager and the education department to develop training for any and all of the following for the purpose of professional development and initiatives which focus on best processes and practices:
- the implementation of new systems, procedures, processes and tools-
- identified area of improvement (process, tool, system or otherwise)-
- identified skill gaps/area for competency improvement within the team-
- Best practices in donor case management-
- Ongoing competency training and refresher education-
- Participates in the annual competency review process (for clinical competencies; reviews via the functional template) for PRC-Tissue staff- Reviews processes on an ongoing basis to identify any areas of improvement in work flow, or opportunities to support/implement initiatives which lead to increasing organ yield and allocation- Identifies changes to IT database which would provide better clinical records; works with IT to make this change and educates staff on the changes made ensuring understanding of new methods to be used internally- Audits database records to ensure compliance- Manages assigned projects tasks; ensuring PRC/TGLN staff affected by projects are informed and aware of changes- Works collaboratively with others, identifying action items and assigning to appropriate stakeholders- Compiles project status updates and reviews with the Project team- Identifies potential risks (clinical, or otherwise) and escalates; typically to the Director, PRC- Works with members of the quality department to gather information for critical incident case reviews, participates in the investigation process and the development of recommendations, and supports the implementation of recommendations arising from case reviews- Works closely with tissue banks, donor hospitals and other staff to optimize donation outcome; ensures that all processes are streamlined and donor management is maximized- Works in conjunction with the Manager, PRC-Tissue to support process related to tissue donor case management; works with stakeholders, tissue banks and external health care professionals to support this- Leads PRC - Tissue quality related initiatives such as initiatives related to increasing tissue donor numbers, tissue offering and clinical processes- Identifies and develops metrics to support continuous quality monitoring and improvement- Utilizes research and evidence based practices to develop new practices and procedures- Assists in preparing for annual internal and Health Canada audits/inspections

Here is what you will need to be successful:
Education and Experience- Bachelor’s degree in science, biological science or health science, with a focus on pathophysiology preferred- Master’s level preparation in Science or Nursing an asset- Certified Tissue Banking Specialist (CTBS) an asset- Minimum five (5) years of recent experience in tissue donation or a combination of equivalent experience and education

Knowledge and Skills- Demonstrated experience in project management an asset- Demonstrated experience in leading quality initiatives preferred- Demonstrated ability to multi-task and prioritize- Excellent communication and interpersonal skills, including a demonstrated ability to work effect


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