Fixed Operations Manager
4 weeks ago
**Primary Roles & Responsibilities**:
- Regulate and monitor the flow of service work through the department.
- Schedule shop work as efficiently as possible and in accordance with dealership policy.
- Assign work to technicians in a fair and equitable manner according to individual skill set.
- Ensure work is completed on time by maximizing shop efficiencies, (i.e. cross training of technicians to broaden their skills); closely monitor work flow to ensure proper coverage is available.
- Reduce comebacks by coaching/aiding technicians to practice good workmanship (fix it right the first time)
- Verify work by technicians to ensure all assigned work has been completed. Assist in the hiring and training of all technical personnel.
- Monitor and coordinate parts inventor.
- Work with the management team to ensure department goals and objectives are obtained.
- Ensures tools & equipment are being serviced and maintained properly.
- Develop & implement ideas that will improve shop performance.
- Monitor all repair orders for holds and missed promised times.
- Liaise with service advisor with regards to waiting customers, as well as other time commitments.
**Job Types**: Commission, Full-time
**Salary**: $60,000.00-$90,000.00 per year
**Benefits**:
- Company events
- Dental care
- Extended health care
- RRSP match
- Store discount
- Vision care
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus pay
Work Location: In person
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