Salesforce Administrator- Remote

3 weeks ago

Canada Direct Travel Full time

**Salesforce Administrator**

**Position Overview**

The Salesforce Administrator will be responsible for helping to solve business problems by customizing the Salesforce Platform.

We are looking for someone with a deep understanding of Salesforce, who can understand both our current setup and our business objectives. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce project.

This role will work closely with internal stakeholders to define system requirements and customize the platform. They will report to the EVP, Business Development and Strategies.

This is a fully remote role.

**Responsibilities**
- Ensuring optimal performance of Salesforce systems and products.
- Upgrading and configuring Salesforce systems for optimized integration.
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
- Importing sales department leads, contacts, and other data.
- Maintaining the sales cloud, as well as building custom reports and dashboards.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Evaluating and installing new Salesforce releases, as well as providing training and support.
- Documenting processes, including error reports and changes to field history tables.
- Preparing reports for sales and other departments.

**Basic Qualifications**
- Extensive experience in the administration and maintenance of Salesforce systems.
- Experience in performing Salesforce upgrades and ensuring successful integration.
- Exceptional ability to create and maintain Salesforce databases.
- In-depth knowledge of Salesforce products and their functionalities.
- Proficiency in creating Salesforce profiles, allocating roles, and managing access.
- Knowledge of importing sales data and generating Salesforce reports.
- Ability to provide Salesforce training and end-user support.
- Must be able to lawfully work within the US and have unrestricted work authorization for US
- This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

**Preferred Qualifications**
- Salesforce certification or advanced certification
- Degree in computer science or related field

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer.

**About Direct Travel**

Our growing company relies on excellence to deliver on our commitments to our customers. This starts with our employees. Our inclusive culture encourages entrepreneurial spirit empowering employees to build strong, long-lasting relationships with our clients and deliver innovative solutions. Direct Travel is one of the most respected Travel Management Companies in the industry providing our customers with smart consultation, tailored solutions and a true partnership. Our specific focus on the mid-market means our travel experts deliver personalized service to every client.

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