Detailer Lead

2 weeks ago

Abbotsford, Canada Fraserway RV Full time

Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?

We are looking for a qualified **RV Detailer Lead** to join our Rentals Team. We have **Full-Time and Part-Time, Regular position** for our **Abbotsford BC, Travelhome Location.**

The RV Detailer Lead, working under the direction of the Sales Manager is the primary point person on our detail team to ensure we are preparing the RVs to the highest standard for our customers. Leading a team of 5 to 6 detailers, this hands-on role is responsible for washing, cleaning, polishing and performing general upkeep on RV interiors and exteriors to ensure they are clean and presentable for rental customers. This position will also provide general assistance at the dealership including, moving RVs, assisting co-workers and assisting with the cleaning of the dealership lot.

**CORE COMPETENCIES**
- Customer Focus
- Communication
- Energy & Stress
- Team Work
- Quality Orientation
- Problem Solving
- Accountability and Dependability
- Operating Equipment
- Ethics and Integrity

**Job Responsibilities include but are not limited to**:

- Lead a Team of 5-6 RV detailers
- Work alongside the team to clean and detail inside and outside of RVs
- Create a learning environment within the detail department guided by our core values as an organization
- Coordinate Scheduling of work completion within the department based on Pickups and drop-offs.
- Communicate effectively with the sales and service team regarding RV status and condition
- Adhere strictly to rules regarding health and safety
- Ensure that all RV detailers and cleaners are implementing the proper use of cleaning products, equipment and machinery
- Training new staff members in general RV detailing activities, including vacuuming, deep-cleaning, and deodorizing.
- Quality control and ensure that all RVs detailed meet company standards and are to rental customer's satisfaction
- Manage the inventory and ordering of chemicals
- Available to work Mon-Sat
- Other duties as assigned

**Skills & Qualifications Requirements**
- Experience with Supervising and/or Housekeeping/Detailing.
- Class 5 Driver’s license and Clean Abstract - PLEASE ATTACH ABSTRACT WITH RESUME
- Ability to supervise employees and handle various situations under pressure as a supervisor
- Ability to coach and motivate.
- Must be reliable, dependable, possessing strong attention to detail and hand-eye coordination
- Ability to prioritize effectively.
- Must be well-organized, self-motivated and committed to our company values.
- Experience working with cleaning products and cleaning tools.
- Ability to work under pressure and meet tight deadlines
- Excellent communication skills.
- Ability to work in a fast-paced environment, that may be physically demanding with repetitive tasks
- Ability to work in various work environments: wet, damp, strong odours, dust, and cold environments
- Ability to read text, numeracy, problem-solving, time management, and customer relations skills

**TO BE SUCCESSFUL IN THIS ROLE, YOU MUST**:

- Be a team player
- Be hard working
- Have a great attitude
- Be trustworthy
- Be energetic

**Travelhome RV,** A Division of Fraserway RV, is part of Canada’s largest vertically integrated RV Company. Being the RV Marketplace, we are the place to buy, sell, service, consign, and service RVs. We are committed to being a company that our customers love working with and employees love working for As a team, we do everything possible to ensure our customer’s vacation dreams are realized.

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