Security System Installer

7 months ago

Concord, Canada New Age Group Full time

**Job description**:
**About New Age**:
At The New Age Group, we have been an industry leader in managed security solutions for clients across Canada and the United States for over 20 years. We are currently expanding our team and have an opening for a highly motivated professional with excellent organizational and communication skills combined with the ability to lead projects installation. Must have in-depth knowledge of electronics pertaining to intrusion alarm, access control, IP surveillance and other IOT systems. We offer a fast-paced and challenging work environment with the opportunity to gain experience and grow your career.

**General Role Description**

The Installer will be responsible for installing, maintaining, and troubleshooting security systems for residential and commercial clients. They will use the installation blueprints and plans from the Installation Manager and the Project Managers (as required) to complete the project installations/service calls.

We expect all Installers to represent New Age Group in a professional manner in line with our values of a leadership mindset, people development, team, and client focused. Though based in Vaughan you may be required to travel to job sites throughout and out of the region. The Installer will be required to stand for prolonged periods of time and must be capable of lifting equipment and materials up to 50 pounds.

**General Duties/Key Responsibilities (including but not limited to)**
- Work with the Senior Project Manager and Lead Remote Specialist, to follow drawings, to complete the installation of all ELV components.
- Working under the supervision of Installation and Service Manager/Senior Installer to complete all assigned projects and service calls.
- Submits reports and makes recommendations to the Installation and Service Manager/Senior Installer regarding issues or challenges with the products, installation process or progress, or other issues that affect the installations of the projects/service calls.
- The Installer will be responsible to ensure that they and fellow Installers will be onsite with all equipment, materials, and other pertinent tools required to complete their jobs.
- Update projects/service calls drawing with all necessary information (ie, model #, height of the installations, cable routes, etc.).
- Complete assigned tasks and projects as required by the Installation Manager, Senior Installer, and/or the Senior Project Manager (as needed).
- Follow all Health and Safety Protocols and Guidelines.

**Skills, Education and Experience**
- Electronics Engineering Technician Certificate or Related Technical School Diploma
- 2+ years of experience in an alarm service technician/installer role (preferred)
- Knowledge and ability to use power tools with appropriate training for powered equipment and lifts etc.
- Able to lift cameras, wall boxes, and typical equipment associated with the security industry
- Able to work at heights on a lift or scaffold etc. (with lift and fall prevention training, etc.)
- Possess a valid Ontario Driver’s License (G level) with a clean driving history
- Speak, read and write fluent English
- Attention to detail
- Mandatory criminal background check

**Key Skills & Core Competencies**:

- Equipment and Product Knowledge
- Problem Solving
- Trustworthiness
- Speaking and Listening Skills
- Team Player
- Commitment to Excellence
- Collaborative Working
- Resourcefulness
- Workplace Health and Safety
- Detail Oriented
- Personal Development
- Client-facing communication
- Technical Competencies

**Mandatory Requirements**:
**Benefits**:

- Dental care
- Extended health care
- Vision care

Ability to commute/relocate:

- Vaughan, ON: reliably commute or plan to relocate before starting work (required)

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