Corporate Account Manager

6 months ago

Brampton, Canada Dot Foods, Inc. Full time

Overview:
**Location**: Toronto (GTA) Ontario, Canada or Remote **Department**: Sales **Reports To**: Director of Sales, Canada

**Your Role**: You will call on key retail customers (Loblaws, Walmart Canada, Costco Canada, Sobeys, Metro), including other major retail supermarket/C-Store wholesalers and major self-distributing chains to proactively manage and increase growth. In addition to managing existing customers, you will also establish new business relationships and play a major role in penetrating the retail broker organizations.
- Play a key role in shaping and defining Dot Foods Canada value proposition in the retail channel.
- Conduct headquarters calls to facilitate growth with accounts not already familiar with Dot or redistribution.
- Work with manufacturers and brokers in the retail industry to educate them on our program value, including promoting our supplier’s availability to all retailers.
- Collaborate with multiple departments and management teams, both internal and external to increase service level and customer satisfaction.
- Work with assigned customers to adhere to Dot’s customer policies, solve various supply chain issues, and process customer deductions.
- Work with existing and new suppliers to help them navigate retail accounts.
- Educate internally as expert on retailers polices and portals.
- Applies lean thinking and tools to identify and eliminate waste in all areas of the position.

**Role Specifics**:

- _ Travel - _Occasional overnight travel required (5-7 nights per month) for industry meetings and trainings. Ability to independently travel as needed, without restriction, by all modes of transportation, including car, plane or train for customer/vendor calls, training or meetings.

Qualifications:
**We Need You To Have**:

- Bachelor’s degree or comparable Dot experience
- Minimum of three years’ successful outside retail sales experience
- Experience presenting to large and small groups.
- Exceptional interpersonal and communication skills both verbal and written.
- Ability to navigate and resolve complex supply chain problems and create positive outcomes.

**We’d Like You To Have**:

- Strong organizational and time management skills, including planning and follow-up.
- Ability to impact and influence customers at the senior management level throughout the decision-making process.
- Demonstrated aptitude in computer skills including Microsoft Office Suite

**What Can Dot Offer You?**

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture within the business. As a vital part of that family unit, we want to ensure you feel included and respected for any differing ideas. We appreciate those opinions and count on them to make us successful. In addition to an inclusive working environment, we will provide you with:

- Competitive wages and bonus program
- Flexible work environment
- RRSP Matching and profit-sharing plan
- Comprehensive benefit plan

**Safety**: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

**EOE/AA Employer**: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

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