Guest Service Associate

2 weeks ago

Newmarket, Canada Massage Addict Newmarket Full time

This role can be either Full time or Part time.

Wage is negotiable. Depending on Full or part time hours and experience in the field.

Massage Addict Richmond Hill is looking for Guest Service Administrators with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth.

The role can involve part time hours of 8-20 hrs per week or 30-40 hrs per week or full time. Opportunity for additional commission as well.

If you have exceptional interpersonal, communication and administrative skills, along with a great personality and a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you.

**HOURS OF OPERATION**:
Monday - Friday 9am - 9pm

Saturday - Sunday 9am - 5pm

Massage Addict is Canadian owned and Canada’s first and largest membership-based massage therapy provider with over 95 clinics currently open nationwide. Massage Addict offers a membership program, which allows members to enhance health through regular massage therapy.

**RESPONSIBILITIES**
- Provide outstanding client service; answering telephone calls and booking appointments
- Welcome clients by greeting and orienting them to the Clinic upon arrival
- Maintain a working knowledge of all Massage Addict services
- Provide administrative support to the Clinic; forms and documentation for new and existing clients
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.

**REQUIREMENTS & QUALIFICATIONS**
- 1-2 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast paced environment
- Access to reliable transportation.

**WHAT WE OFFER**
- Professional, fun environment with a passionate team of colleagues
- Health benefits (for Full Time only)(after 3 months of service)
- Hourly wage plus commission

If you meet our requirements and have related experience, talent and are looking to work in an upbeat environment then Massage Addict is the place for you

We thank all applicants but only those qualified will be contacted.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 15-40 per week

**Salary**: From $17.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Vision care

Day range:

- Monday to Friday
- Weekend availability

Flexible Language Requirement:

- English not required

Shift:

- Day shift
- Night shift

Ability to commute/relocate:

- Newmarket, ON L3X 1V6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail / Cashiers / customer service: 1 year (required)

Work Location: In person

Expected start date: 2023-07-03

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