Support Specialist- Portfolio Mgmt

4 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Support Specialist
- Portfolio Mgmt

**What is the opportunity?**

The Sr. Technical Specialist will collaborate with IT and Wealth Management business partners to ensure our technology solutions meet stakeholder needs.

**What will you do?**
- Manage day to day production support issues
- Responsible for change management activities in test and production environments, including deployment of code, while adhering to source code management and release management policies
- Effectively communicate and build rapport with team members, management, stakeholders, infrastructure teams and interface groups using a variety of techniques and collaboration from start to finish
- Build knowledge in all aspects of the organization, the business, and information systems
- Provide coaching, expertise, and feedback to build the capability of the team
- Involved in occasional weekend and after-hours support

**What do you need to succeed?**

**Must have**
- Proficiency with Microsoft SQL Server, Microsoft C#, ASP.Net, SQL, PL/SQL programming
- Experience with automation of routine database/infrastructure administration tasks
- Oracle database architecture, database performance monitoring and SQL tuning

**Nice to have**
- Proficiency with Windows Server operating systems and IIS
- Proficiency with Javascript, jQuery, AngularJS
- Strong analytical, problem solving, and decision making skills
- Strong understanding of ITIL service management processes and familiarity with tools such as ServiceNow

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities

**Job Summary**

**Address**:
TORONTO, Ontario, Canada

**City**:
CAN-ON-TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Technology and Operations

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-08-03

**Application Deadline**:
2023-08-09

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

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