Service Technician

7 days ago

Port Coquitlam, Canada DSL Ltd. Full time

At DSL, our purpose is creating moments of joy, one serving at a time. Representing world-class brand partners Taylor, Henny Penny & Franke Coffee Systems, DSL is the largest Canadian supplier of premium food service equipment, and the exclusive factory-authorized service provider for the equipment we sell.

At our core, we believe in doing right by our customers, finding the best solutions to fit their needs, being creative and innovative, working hard, and having fun along the way.

Are you looking to grow with a company with over a century of unmatched quality, expertise, and after-sales support? We want to hear from you

**Why Join Our Team?**
- Competitive wage & health benefits
- Health Spending Account (Flex Spending Account or Health Spending Account)*
- 3 weeks paid vacation
- Strong company culture & core values
- RRSP matching program*
- Education support, factory, & in-house training to ensure success
- Opportunity for advancement
- Travel opportunities in Western Canada
- Work primarily indoors
- Smartphone, uniform, specialty tools, & company vehicle provided for business use

*Applicable once eligibility requirements are met

**Position Summary**

As a Service Technician at DSL, you will be responsible for maintaining an extremely high level of customer service and professionalism while repairing and maintaining food service equipment. If a customer has a malfunction with their machine, it is up to DSL to ensure that they are up and running as soon as possible; their business often depends on it. DSL supplies every technician with the most up to date technology in the industry, including smartphones and operating on cutting edge cloud-based software. With over 100 employees and 4 offices across 4 provinces, and over 100 years of experience, DSL can offer a career that is stable, challenging, and rewarding.

**What you’ll do**:

- Installing, maintaining, repairing and testing a variety of specialty food service equipment, including frozen carbonated beverage (FCB) units, soft serve machines, superautomatic espresso machines, fryers, combi ovens and clamshell grills
- Interacting with our customers and ensuring that their concerns are appropriately addressed in a professional and courteous manner
- Responding quickly and efficiently to service calls
- Providing customers with telephone support for troubleshooting
- Assessing and completing repairs quickly, efficiently, and accurately
- Effectively handling service requests and work orders on DSL’s Android app
- Maintaining an orderly and accurate parts inventory in your personal DSL vehicle
- Training other technicians on preventative maintenance and service procedures
- Responding to on-call service emergencies on select evenings and weekends

**What you’ll need**:

- Valid Commercial Appliance Certificate
- Refrigeration Journeyman or apprenticeship. Apprenticeships or equivalent experience above 2nd year will be considered
- Refrigeration, HVAC, Appliance, Journeyman or Apprentice
- Experience in a technical role with a high level of customer interaction is preferred
- Experience working in refrigeration, appliance repair, mechanical or electrical fields is beneficial, especially if related to Taylor, Franke Coffee or Henny Penny equipment or equivalent product lines (i.e. Rational, Blodget, Garland, Bunn, Cornelius, FBD, Electrofreeze, or Stoelting)
- Must possess excellent customer service skills, with the ability to ask probing questions and understand and resolve customer concerns
- Must be smartphone and tablet literate, with the ability to learn and navigate new software quickly
- Meticulous and detail-oriented
- Must be able to communicate effectively in English, both written and verbal. Any second language an asset.

**Travel Requirements**:

- Valid Class 5 driver’s license
- Local travel is required on a daily basis, with occasional travel throughout various nearby communities and towns. Company vehicle and gas card are supplied by DSL
- Extended travel may be required. Normally 2-3 days in length, these trips will include a travel allowance for food and lodging.

Pay: $24.00-$27.00 per hour

**Benefits**:

- Company car
- Dental care
- Extended health care
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Overtime pay

Application question(s):

- How many years of mechanical experience in commercial appliances do you have?
- Are you able to reliably commute to Port Coquitlam for the job?
- What is your wage expectation?

Licence/Certification:

- Class 5 Licence (required)

Work Location: On the road

  • Field Service Technician

    4 days ago

    Port Coquitlam, Canada Metro Compactor Service Full time

    **About the Job** The Field Service Technician travels to our high-profile commercial and residential client locations across the Vancouver area to perform diagnostic checks, preventative maintenance, troubleshooting, and general repairs to waste equipment such as compactors, balers, and garbage chute systems. You will communicate directly with client...

  • Field Service Technician

    4 weeks ago

    Port Coquitlam, British Columbia, Canada Metro Compactor Service Inc. Full time

    About the JobThe Field Service Technician travels to our high-profile commercial and residential client locations across the Vancouver area to perform diagnostic checks, preventative maintenance, troubleshooting, and general repairs to waste equipment such as compactors, balers, and garbage chute systems.You will communicate directly with client users,...

  • Service Technician

    4 weeks ago

    Coquitlam, Canada Shoreline Appliance Service LTD Full time

    **This Is a Great Position For Aspiring Technicians** Are you stuck in a low paying appliance repair job? Make more $$ servicing high-end appliances. The earning potential for appliance repair technicians who service high-end appliances is unlimited. Our experienced appliance repair technicians make between $50,000 - $100,000+ / year! **Don’t service...

  • Service Technician

    2 weeks ago

    Port Coquitlam, Canada Trek Bikes Full time

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us...

  • Service Technician

    6 days ago

    Port Coquitlam, Canada Toro Group of Companies Full time

    COMPANY DESCRIPTION Established in 1979, Toro Aluminum has become a leader in the development and manufacturing of window walls and doors for high-rise condominiums, office buildings, and hotels, across Canada, the United States, and Mexico. REPORTING The Service Technician reports directly to the Service Coordinator at Toro Aluminum. The hours of the work...

  • Service - Apprentice Technician

    2 weeks ago

    Port Coquitlam, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...

  • Vending Service Technician

    3 weeks ago

    Port Coquitlam, Canada Compass Group Canada Full time

    **Status: Full Time** **Schedule: Monday to Friday** **Full Benefits. Uniform provided and safety shoe allowance. Subsidized lunch and discount program available!** **Location**: **1435 Broadway Street, Port Coquitlam** **Important Information: Valid drivers license required** **Job Summary** The **Coffee and Vending Service Technician** is responsible...

  • Service - Apprentice Technician

    6 days ago

    Port Coquitlam, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...

  • Field Service Technician

    4 weeks ago

    Port Coquitlam, British Columbia, Canada Kaizen Lab Inc. Full time

    About the JobThe Field Service Technician travels to our high-profile commercial and residential client locations across the Vancouver area to perform diagnostic checks, preventative maintenance, troubleshooting, and general repairs to waste equipment such as compactors, balers, and garbage chute systems.You will communicate directly with client users,...

  • Service Technician

    6 days ago

    Port Coquitlam, Canada Trek Bikes Full time

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us...

  • Service Technician

    2 weeks ago

    Port Coquitlam, Canada National Energy Equipment Full time

    National Energy Equipment, Inc. is the largest distributor of energy related equipment in Canada, providing service from coast to coast. Our greatest strength is our employees and our objective is to provide the best sales and service support in our industries, while synergizing product offerings for optimum benefit to our customers. We currently have an...

  • Service Technician

    2 weeks ago

    Port Coquitlam, Canada National Energy Equipment Full time

    National Energy Equipment, Inc. is the largest distributor of energy related equipment in Canada, providing service from coast to coast. Our greatest strength is our employees and our objective is to provide the best sales and service support in our industries, while synergizing product offerings for optimum benefit to our customers. We currently have...

  • Service Technician

    2 weeks ago

    Port Coquitlam, Canada National Energy Equipment Full time

    National Energy Equipment, Inc. is the largest distributor of energy related equipment in Canada, providing service from coast to coast. Our greatest strength is our employees and our objective is to provide the best sales and service support in our industries, while synergizing product offerings for optimum benefit to our customers. We currently have...

  • Service Technician

    8 hours ago

    Port Coquitlam, British Columbia, Canada DSL Inc Full time

    At DSL Inc., we're dedicated to providing exceptional customer service and support. As a Service Technician, you'll play a critical role in ensuring our customers' businesses run smoothly by maintaining and repairing their food service equipment.Key Responsibilities:Installing, maintaining, and repairing specialty food service equipment, including frozen...

  • Fire Extinguisher Service Technician

    1 week ago

    Port Coquitlam, Canada Community Fire Prevention Ltd Full time

    Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company), is the place for you! **WHO ARE WE?** Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada....

  • Fire Extinguisher Service Technician

    6 days ago

    Port Coquitlam, Canada Community Fire Prevention Ltd Full time

    Salary: Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company), is the place for you! *** **WHO ARE WE?** Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western...

  • Service Technician

    3 weeks ago

    Port Coquitlam, Canada Ozz Group Full time

    **ROLE** The Service Technician will be responsible for overseeing projects allocated to them including (but not limited to) new construction, maintenance, troubleshooting, customer relations/ client facing, on-the-job problem solving, use and care of driving company property, manage time effectively and efficiently, invoicing, and billing, collecting...

  • Fire Services Technician

    4 weeks ago

    Port Coquitlam, Canada Levitt Safety Full time

    Levitt-Safety has exciting opportunities for an experienced Field Service Technician to join our Vehicle Fire Suppression Systems team in Port Coquitlam, BC. **Main Responsibilities**: - Inspecting, repairing, and providing maintenance of vehicle fire suppression systems and other types of Fire & Life Safety Equipment at various customer sites - Conducting...

  • Service Technician/advisor

    2 weeks ago

    Port Coquitlam, Canada Trek Bikes Full time

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us...

  • Service Technician

    2 weeks ago

    Port Coquitlam, Canada Canada Computers Inc. Full time

    _**Canada Computers & Electronics**_ _is a retailer of personal computers, IT and components, and consumer electronics. We strive to provide customers with the best products at the best value that the computer retail world can offer. The key to our success resides in the constant improvement of business practices, as well as a knowledgeable and passionate...