Site Manager

2 weeks ago

Edmonton, Canada Lifestyle Options Retirement Communities Full time

Come grow your career with Lifestyle Options
- Lifestyle Options takes tremendous pride in operating supportive living communities with professional staff that foster healthy aging and champion residents’ freedom, choice, and independence._

At Lifestyle Options we care for our residents and the employees who provide great care to them. We're committed to your wellbeing, and we strive to create a positive and rewarding work environment for our staff. You will be joining a team of supportive professionals and leaders that want to see you excel in your career.

We are searching for a **Site Manager **for our Terra Losa location.

Position Summary:
The Site Manager is responsible for the General Management of their building. This includes providing leadership to all Department Supervisors and site employees within areas such as Nursing, Recreation, Housekeeping, Kitchen, Dining, Maintenance and Administration.

The Site Manager will be responsible for driving growth in revenue, budget adherence as well as providing and upholding the highest quality of care and service for our residents. This will be done by ensuring compliance with internal and external policies and procedures, regular inspections and effective communication across all business units.

The Site Manager assists Nursing Leadership with occupancy requirements including but not limited to the selection and assignment of residents and other tenant requirements, as needed for their site - while aiming for full occupancy in their building.

**You'll enjoy benefits such as**:

- A comprehensive benefit plan.
- A flexible health spending account.
- Company matched RRSP program for full-time employees.
- Personal time off (PTO) days.
- Opportunities for learning, development and professional growth.

**What You Bring to the Role**:

- A diploma or degree in business management, operations management, or other healthcare discipline is preferred.
- Minimum 5 years’ leading cross-functional teams preferred.
- Experience in a healthcare setting and/or working in Senior’s Living preferred.
- Experience working with Yardi and Payroll Systems considered an asset.
- Familiarity with large building systems and maintenance considered an asset.
- Ability to manage employee and resident concerns through effective conflict resolution.
- Ability to effectively motivate diverse teams and not afraid to be involved in details of operation (lead by example).
- Detailed and organized. Ability to balance multiple projects and priorities simultaneously.
- High level of integrity, confidentiality, and accountability.
- Sound analytical thinking, planning, prioritization, organization and execution skills.
- A well-defined sense of diplomacy, including solid negotiation and people management skills.
- Valid CPR certification required.
- Valid Class 5 Driver’s License, insurance and reliable vehicle required.
- Strong computer knowledge, including proficiency in Microsoft Word, Excel, and Outlook required.
- Clear criminal record and vulnerable sector check completed a maximum of three (3) months prior to the ‘date of hire’ required.

**Your Responsibilities**:

- Oversee all areas of site operations for Lifestyle Options - Leduc.
- Directly manage all Department Supervisors in achieving site excellence (Kitchen, Dining, Maintenance, Administration, etc.)
- Revenue, budget and cost control oversight for the site operations.
- Champion the goals and objectives of Lifestyle Options Head Office to site personnel.
- Completing, or assisting a Department Supervisor, with personnel matters including but not limited to: Performance Management, Progressive Discipline, Recruitment and Hiring, Terminations, WCB incidents and associated paperwork in conjunction with Human Resources.
- Facilitate and/or lead all site-level staffing activity in conjunction with Department Supervisors and Corporate Human Resources.
- Review Payroll for all site employees to identify discrepancies and/or inconsistencies.
- Addressing and responding to resident concerns or complaints and coordinating necessary actions with various departments.
- Communicating with families and service providers regarding the services, needs and wellbeing of the residents.
- Collaborate with Alberta Health Services Case Managers and Director of Care regarding admissions and/or concerns and issues that arise with residents.
- Collaborate with the Leasing Agent to schedule building tours and provide suite availability information to potential residents/resident families.
- Assisting in developing policies and procedures with Department Supervisors and Corporate Management.
- Making recommendations for improvement to Operations Manager.
- Processing expense reports; daily and monthly
- Submitting monthly reports to appropriate supervisors and others as requested
- Participating and attending all resident meetings, building committee meetings, and meeting third parties that pertain to their building (i.e. Alberta Heal

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