Summer Student
1 week ago
Lakeland Respiratory, a subsidiary of Air Liquide Healthcare, is looking for a Summer Student position to help with a Phillips recall of CPAP machines.
The Summer Student - Recall Assistant will support our team with the Philips CPAP recall process.
**- Patient Communication**:
- Provide clear and concise instructions to patients regarding equipment swaps and returns.
- Address any patient inquiries or concerns related to the recall.
**- Recall Process Execution**:
- Assist in carrying out equipment swaps under the supervision of office staff.
- Ensure accurate and efficient processing of recalled units and distribution of replacement units.
**- Documentation and Logistics**:
- Complete and maintain necessary documentation for recall activities, ensuring accuracy and compliance with company policies.
- Coordinate with shipping providers (e.g., FedEx) to manage the logistics of recalled and replacement units.
- Track shipments and handle any shipping issues that may arise.
**- Tracking and Reporting**:
- Monitor and track the progress of recalls to ensure they are completed within designated time limits.
- Report on recall status and provide updates to office staff and management as required.
- Maintain organized records of all recall-related activities.
**Are you a MATCH?**
- Completion of a High School Diploma or equivalent.
- Strong communication skills, both written and verbal.
- Excellent organizational and time management abilities.
- Detail-oriented with a focus on accuracy.
- Ability to work independently and as part of a team.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Previous experience in a customer service or administrative role is an asset.
Pay: $19.00-$19.01 per hour
Expected hours: 37.5 per week
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Application deadline: 2024-06-26
Expected start date: 2024-07-02
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