Library Service Assistant

2 weeks ago

Vancouver, Canada The City of Vancouver Full time

**Requisition ID**:38697

**Company**:The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.

**Worksite**: Circulation

**Job Summary**: Reporting to a Circulation or Branch Supervisor, the incumbent is responsible for sorting and shelving a variety of materials, maintaining order and neatness of public areas and basic preparation of books and materials. Assists in the processing, sorting of materials and with circulation desk duties. Meets established Library strategic objectives and service standards. Demonstrates and models conduct that adheres to the library’s policies and procedures in accordance with the Library’s vision, mission and values. The incumbent works in Circulation at Central or at a branch and works collaboratively within their team and system-wide to ensure service priorities are met.

**Job Requirements**:
**Education/Qualifications**:

- Completion of Grade 12

**Experience**:

- Experience in a customer service environment; some experience in a library setting is an asset.

**Knowledge, Skills & Abilities**:

- Good customer service skills.
- Good working knowledge of business English, spelling, punctuation and arithmetic.
- Good oral and written communication skills.
- Ability to plan, organize and carry out assigned duties and responsibilities.
- Ability to perform routine tasks with a high degree of physical stamina and accuracy.
- Ability to establish and maintain good working relationships with team members.
- Working knowledge of the objectives, organization, procedures, services and resources of the library sufficient to refer patrons appropriately.

**Affiliation**: CUPE 391
**Employment Type**: Posted Part-Time
**Salary**: $22.12 to $25.86 per hour
**Work Schedule**: Tuesday 4:30pm - 8:30pm, Wednesday 4:30pm - 8:30pm, Thursday 12:30pm - 4:30pm, Friday 8:30am - 12:30pm, Saturday 1:00pm - 5:00pm

Note: Work schedules may change with reasonable notice

**Closing date: Monday, August 7th, 2023 at 11:59pm**

Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities. Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.

Applicants must be prepared to work at any location in the VPL system. As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.

The Vancouver Public Library's COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the Library deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

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