Business Process Analyst

4 months ago

Winnipeg, Canada Manitoba Public Insurance Full time

Overview:
**Responsibilities**:

- Create process documentation using BPM notation & best practices.
- Represent process outputs to consumers such as Product Management, Change Management, Technology teams and Business Operations.
- Collaborate with the Business Process Architect to maintain the MPI Process Framework
- Facilitate process workflow modelling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases.
- Model business processes, defines business rules and metrics ensuring alignment with business strategy & initiative benefits.
- Collect and document business rules for project and process improvement/automation efforts.
- Build and maintain strong relationships with the larger Business Architecture team, project & product teams, technical architecture, business analysts & Business Process Owners (management) & Business SMEs (frontline staff)
- Lead, engage and participate in project working groups and committees as required.
- Document business processes using process/workflow software to create process models which can be simulated, analyzed and executed directly by the business.
- Analyze and understand capabilities and workflows and uses this information to design future state solutions to meet and maximize customer value-add and business needs.
- Leverage customer input and feedback when recommending improvements and/or addition of new products, services, and process improvements.
- Responsible for mapping cross-functional business processes to other architecture concepts such as Value Stream, Data, Applications & Features, KPIs, etc.

Qualifications:

- Certificate or diploma in Business Process Management, Business Analysis or a related discipline.
- Three years of related analytical experience conducting process analysis, documenting business rules, system and business requirements, and performing complex data analysis.

OR
- Degree in Business, Management, Commerce, Information Technology or a related discipline.
- Two years of related analytical experience conducting process analysis, documenting business rules, system and business requirements, and performing complex data analysis.
- Education in project management is an asset.
- Certification in Lean an asset.
- Experience leading or supporting business process documentation and validation an asset.
- Experience in an Agile workplace environment as asset.

Employee Benefits:
**Health benefits**

We offer a comprehensive health benefits program that includes:

- flexible health, dental and vision plans
- health spending account
- travel health coverage
- other extended health benefits such as ambulance, massage and physiotherapy

**Financial security**

In an effort to support financial security, we offer:

- registered pension plan
- group, dependent, and optional life insurance coverage
- critical illness insurance
- sick leave to cover short-term disability
- long-term disability

**Wellness**

We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:

- vacation entitlement
- flexible work arrangement for eligible positions
- maternity, parental and adoptive leaves
- bereavement and family responsibility leaves
- employee and family assistance program
- mental-health programming
- lunch-and-learn offerings
- discounted gym memberships and wellness account

**Diversity and inclusion**

Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.

**Employee recognition**

It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.

**Professional development**

We want our employees to grow, which is why we offer support in keeping their skills up-to-date. We offer in-house training, professional development and an educational assistance program.

**Safety and health**

In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.

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