Operations Manager

2 weeks ago

Cobourg, Canada Extendicare Full time

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 senior care and living centers as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 team members are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada

Applications are invited for the Permanent Full-Time position of Operations Manager at Extendicare

Reporting to the Administrator, the Operations Manager is responsible for effectively managing all aspects of the business office processes and systems on behalf of the facility/home.

The Operations Manager also provides administrative support to the Home Administrator and other supervisory staff to ensure smooth operations of the facility. This role leads the administrative team supporting home operations.

**RESPONSIBILITIES**:

- Lead administrative team to deliver seamless and quality services for residents, families, and employees.
- Process and verify invoices, payments and remittances related to 3rd party providers, including agency staffing and independent contractors. Maintain external vendor relationships.
- Handle payments from families and all queries concerning billings from residents and /or families; manage resident intake, setup, on-going billing, collections, and discharges.
- Administer and maintain financial records including banking, petty cash, resident trust, government funding programs, etc.
- Maintain and update resident and employee census records; ensures confidentiality of all financial, personnel and resident data; Create and communicate job postings for home/facility positions.
- Oversee onboarding new employees, recruiting activities at the home, Time & Attendance, and Open Shift Management.
- Adheres to established policies and procedures regarding quality assurance, fire, occupational health and safety, environment, and infection control.
- Acts as a Subject Matter Expert to Hiring Managers at the facility level on effective recruitment and onboarding best practices.
- Manage end to end recruitment (interview, reference checks, and validate pre-hire requirements) processes, create offer letters and coordinate new hire packages and an exceptional onboarding and orientation experience specific to Business Office New Hires.
- Assist the Director of Care with the annual audit, reporting and follow up of Professional Credentials of registered staff (Nursing and Allied Health).
- Participate in the development and planning of employee engagement events and service awards.

**QUALIFICATIONS**
- 5 - 10 years of experience managing a fast-paced office/business environment.
- Managerial experience of 2-3 years considered an asset.
- Experience working with seniors in a long-term care setting or general healthcare industry experience is an asset.
- Post-secondary diploma/certificate in office or business administration, bookkeeping, accounting or equivalent.
- Ability to work in a fast-paced environment with changing priorities, have exceptional time management skills and to perform well under pressure with tight deadlines.
- Demonstrates technical knowledge and experience working with Workday, PointClickCare or cloud-based software preferred.
- Demonstrates strong communication and interpersonal skills with internal and external stakeholders of the organization.
- Knowledge and experience with office and computer equipment.
- Demonstrates proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).
- Must understand banking practices i.e., deposits, trust, etc. and sufficient accounting knowledge to determine proper journal entries.
- Strong data analytics with high attention to detail; critical thinker.
- Pro-active and solutions focused individual with ability to foresee issues and correct them before they turn into large issues.
- Knowledge of Occupational Health & Safety practices, principles, and legislation

**Time Type**:
Full time

When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

  • Production Operator

    3 weeks ago

    Cobourg, Canada Arclin Canada Full time

    Production Operator **Sign-On Bonus** BONUS**BONUS**BONUS One-time payout of $1500 (taxable) after 120 days of employment with Arclin. - Employee must be free of attendance, safety and performance infractions to qualify_ **Pay Rate: $20.50 - $30.50/hour based on applicable experience** ***Automatic raise to $21.53 after 3 months*** - **Arclin - Cobourg...

  • Production Operator

    3 weeks ago

    Cobourg, Canada Arclin Full time

    Production Operator **Sign-On Bonus** BONUS**BONUS**BONUS One-time payout of $1500 (taxable) after 120 days of employment with Arclin. - Employee must be free of attendance, safety and performance infractions to qualify_ **Pay Rate: $20.50 - $30.50/hour based on applicable experience** **_Arclin - Cobourg is growing - Join our great Team!_** **Please...

  • Production Operator

    4 weeks ago

    Cobourg, Canada Arclin Canada Full time

    Production Operator **Sign-On Bonus** BONUS**BONUS**BONUS One-time payout of $1500 (taxable) after 120 days of employment with Arclin. - Employee must be free of attendance, safety and performance infractions to qualify_ **Pay Rate: $20.50 - $30.50/hour based on applicable experience** **_Arclin - Cobourg is growing - Join our great...

  • Forklift Operator

    5 hours ago

    Cobourg, Ontario, Canada Penske Truck Leasing Full time

    Penske Logistics is looking for warehouse associates to become part of an excellent team. Counterbalance truck experience required. Candidate must be able to pass an equipment test. All machines at this location are sit-down, electric Toyota counterbalance trucks. Multiple Shifts: -First 90 days will work on afternoon shift, then will be placed on any of the...

  • Operational Excellence Leader

    3 weeks ago

    Cobourg, Canada Cam Tran Co. Ltd Full time

    **Job Posting** **Job Title**:Operational Excellence** Leader** **Location**:Colborne, ON **Position Description**: The Operational Excellence Leader is responsible for managing multiple plant facilities, equipment, controls, and maintenance resources. The role performs supporting activities for engineering and manufacturing including 5S and Lean...

  • Production Operator

    6 days ago

    Cobourg, Canada Arclin Canada Full time

    **Production Operator, Cobourg, ON** We are currently seeking talent for a Production Operator job for our Cobourg, ON location. Reporting into the Production Lead, this position is a full-time role that will start in an entry position in our packaging department, but has multiple opportunities to cross-train in other production roles and rapidly advance in...

  • Production Operator

    4 days ago

    Cobourg, Canada Arclin Canada Full time

    **Production Operator, Cobourg, ON** We are currently seeking talent for a Production Operator job for our Cobourg, ON location. Reporting into the Production Lead, this position is a full-time role that will start in an entry position in our packaging department, but has multiple opportunities to cross-train in other production roles and rapidly advance in...

  • Logistics Operations Specialist

    9 hours ago

    Cobourg, Ontario, Canada Penske Truck Leasing Full time

    Penske Logistics is seeking a skilled logistics professional to join their team in Woodstock, Ontario.As a Warehouse Worker, you will be responsible for operating electric counterbalance trucks, accurately staging and sorting products, loading and unloading trailers, and maintaining inventory records.Responsibilities:Operate electric counterbalance trucks to...

  • Manager of Financial Operations

    3 days ago

    Cobourg, Ontario, Canada Baker Tilly Canada Cooperative Full time

    Opportunities for Growth:Baker Tilly KDN LLP offers a dynamic and supportive work environment where our professionals can grow and succeed. We are committed to fostering a diverse workplace where our employees can reach their full potential.Job Description:We are seeking an experienced Manager to lead our Small Business Services teams in the Kawarthas and...

  • Machine Operator

    3 weeks ago

    Cobourg, Canada Core Molding Technologies Full time

    **Location**: Horizon Plastics International / Core Molding Technologies Cobourg, ON **Job Purpose**: To manually remove molded parts from the machines and complete secondary work to these parts, inspect, label and pack the parts into boxes or on skids. **Duties and Responsibilities**: - To read, understand and follow documented procedures and work...

  • Manager, Assets

    2 weeks ago

    Cobourg, Canada YMCA Northumberland Full time

    **Nature & Scope** The Manager of Assets is a full-time position responsible for implementing standards of service excellence with the primary responsibility of ensuring YMCA facilities are clean and well maintained at all times and supports the delivery of a high-quality member service experience. This hands-on role is responsible for the development and...

  • Restaurant Manager

    2 weeks ago

    Cobourg, Canada Tim Hortons | Tims Jobs Full time

    As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business. You are an expert at recruiting,...

  • Restaurant Manager

    1 day ago

    Cobourg, Canada Tim Hortons | Tims Jobs Full time

    As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business. You are an expert at recruiting,...

  • Restaurant Manager

    1 week ago

    Cobourg, Canada Craft Food House Full time

    **Job Summary** **Duties**: - Supervise and coordinate daily restaurant operations, ensuring compliance with health and safety regulations. - Manage staff, including hiring, training, scheduling, and performance evaluations to foster a positive team environment. - Oversee cash handling procedures and maintain accurate financial records. - Collaborate with...

  • Hooklift (Roll Off) Truck Operator

    2 weeks ago

    Cobourg, Canada Bin Brothers Full time

    Bin Brothers® is expanding and adding an additional roll off (hooklift) operator to our team of waste management professionals. We are a licensed waste management contractor servicing Northumberland County with roll off disposal bins. The company is locally owned and operated with locations in Cobourg & Brighton (all drivers report daily to our Cobourg...

  • General Manager

    4 weeks ago

    Cobourg, Ontario, Canada Plaza Auto Group Full time

    Job DescriptionCompany OverviewPlaza Auto Group is a family-owned car dealership group with multiple locations in Ontario, specializing in new car sales for Kia, Subaru, Chrysler, and Volkswagen brands.The company values customer satisfaction and offers a wide selection of certified pre-owned vehicles, built on a commitment to superior customer service and...

  • Restaurant Manager

    1 week ago

    Cobourg, Canada Tim Hortons | Tims Jobs Full time

    As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business. 100 percent benefit coverage Medical...

  • Restaurant Manager

    4 weeks ago

    Cobourg, Canada Tim Hortons | Tims Jobs Full time

    As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business. 100 percent benefit coverage Medical...

  • Restaurant Manager

    4 weeks ago

    Cobourg, Canada Tim Hortons | Tims Jobs Full time

    As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business. 100 percent benefit coverage Medical...

  • Machine Operator

    3 weeks ago

    Cobourg, Canada Core Molding Technologies Full time

    **Job purpose**: To manually remove molded parts from the machines and complete secondary work to these parts, inspect, label and pack the parts into boxes or on skids. **Duties and Responsibilities**: - To read, understand and follow documented procedures and work instructions - Remove parts from machine, may come out in a bin under the machine or may...