Manager, Global Fundraising Operations

3 weeks ago

Toronto, Canada Right to Play Full time

**JOB POSTING - Manager, Global Fundraising Operations**

**Organization**:Right To Play International

**Department/Division**:Global Fundraising - Headquarters

**Work Location**:Toronto, Canada or London, UK

**Work Arrangement**:A combination of in-office and remote-working in accordance with Right

To Play’s work arrangement and the operational needs of the

department***

**Authorized to work in**:Canada or UK (Eligible to work legally without requiring sponsorship or

work permit)***

**Target Hiring Range**:CAD 63,000 - 68,052 / GBP 38,000 - 42,804 per annum (dependent on

**Target Start Date**: Immediate

**Contract Duration**:Full-time / Permanent***

**Application Closing Date**: Open until position is filled***

**ABOUT US**:
Right To Play is a global organisation that protects, educates and empowers children to rise above
adversity through the power of play. We help millions of children each year to stay in school and out of
work, to prevent life-threatening diseases and to stay safe from exploitation and abuse. We are the
leading global development organization that uses play to transform the lives of children and youth
impacted by poverty, war, disease and inequality.

Established in 2000, Right To Play reaches children through experiential programming in 15 countries in
Africa, Asia, the Middle East, and North America. These programs are supported by our headquarters in
Toronto, Canada; London, UK and seven national offices across Europe and North America.

With a shared passion for our mission, our Culture Code guides how we act and interact based on five
core pillars:

- **Accept Everyone** - _Be intentional about inclusion_
- **Make Things Happen** - _Seek opportunities to lead and innovate_
- **Display Courage** - _Act with integrity_
- **Demonstrate Care** - _Look after yourself and one another_
- **Be Playful** - _Have fun at work_

Please visit our website to learn more about who we are and what we do, and watch this video to find
out about the five pillars of our Culture Code.

**Street and Courier Address**:43 Front St E, Unit 200, Toronto, ON M5E 1B3

**ROLE SUMMARY**:
Reporting to the Director, Donor Engagement and Stewardship, the Manager, Global Fundraising
Operations will coordinate all operational and financial integration of processes between Global Program
Partnerships, National Offices (NOs), and Country Offices. You will assume the responsibility to lead and
serve as the liaison between NOs, the Global Fundraising team, and Global Support Departments (Finance,
People and Culture [P&C], IT, Strategy and Planning). Additionally, you will provide high-level analysis by
cross-collaborating with many teams while supporting reporting requirements.
- _______________________________________***

**WHAT YOU’LL DO**:
**#1: Global Fundraising Team Support (25% of Time)**:

- Collaborate with cross-functional teams to document business processes and workflows within

the CRM system with the goal of disseminating best practices for CRM utilization, enabling
consistent practices globally across the organization.
- Support the analysis of data as it relates to fundraising efforts such as optimizing donor

journeys, moves management, and pipeline management
- Collaborate across teams on the CRM ticketing system and ensure timely and effective

resolution of user inquiries and issues as it relates to fundraising efforts.
- Coordinate user group calls to introduce and train team members on new CRM upgrades and

enhancements.
- Proactively communicate upcoming changes, benefits, and improvements to foster enthusiasm

and engagement among users.
- Prepare slides and data for the International Board of Directors and their Development

Committee, as well as other key internal stakeholders
- Overview update of Risk Registers for National Offices and coordinate inputs from FR for Global

risk register, in collaboration with Strategy and Planning team
_______________________________________

**#2: Streamline Financial Operations (25% of Time)**:

- Lead on the fundraising forecast exercise, with a goal to move to automation, and integration

of processes between Global Program Partnerships, National Offices, and Country Offices, as
well as restricted and unrestricted fundraising.
- Support the FR financial reporting process, provide clarity as a liaison between National

Offices/Global FR team and Finance, and provide a high-level analysis to management
- Manage timelines and communication across teams and with management, as well as organize

follow-up, and a calendar of meetings to discuss approvals or troubleshooting
- Serve as point of contact for fundraising budgeting and implementation plans processes

(revenue and expenses), which includes global data consolidation, evaluating organizational
dependencies and requests with respect to costs, resources, and strategic alignment.
_______________________________________

**Street and Courier Address**:43 Front St E, Unit 200, Toronto, ON M5E 1

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