Retail Manager

6 months ago

Red Deer, Canada KMS Tools & Equipment Full time

KMS Tools & Equipment Ltd. is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more We are proudly Canadian owned and operated and are looking for highly motivated individuals that are passionate about working in the tool industry.

KMS Tools is looking for an experienced retail manager to support our Red Deer store location. The management position duties include overseeing a team of 20+ employees, assisting in HR and performance management, working closely with regional managers to build sales volume and provide outstanding customer service.

Successful applicants will bring the following skills:

- Recent retail management experience of at least 3 years of managing teams with more than 20 employees. This includes performance management strategies, basic human resources and recruitment.
- Proficiency with Microsoft, Gsuite and Epicor systems
- A proven ability to be an effective leader either through references or education
- Excellent written and verbal communication skills
- A strong understanding of customer service and the retail environment
- Strong ability to prioritize, plan, and multitask and requires mínimal supervision
- A high level of attention to detail and organization

**Here's what we offer**:

- Extended medical and dental
- RRSP program for full time employees
- Employee pricing on everything we sell
- Great work/life balance - we are always closed evenings, Sundays and statutory holidays.

**Responsibilities**:

- Ensure team provides outstanding customer service in a helpful, professional manner
- Position and schedule team appropriately
- Assist with HR, performance management and recruitment
- Develop efficiencies and delegate responsibilities to team members
- Ensure team has excellent product knowledge and department expertise
- Maintain payroll at a branch level
- Monitor revenue, gross profit generation and expenditures to maximize profitability
- Maintain a clean, safe, organized and efficient store, warehouse, parking lot and yard
- Continually strive to gain applicable knowledge, attend training events and seminars, etc.
- Assist with any areas of the store as necessary and work special events
- Communicate professionally and accurately with both customers and staff
- Ensure buildings are properly secured at the end of each business day
- Work hard to “get it done” and have fun doing so

**If you are looking for an opportunity to join an exciting growing company in a fast paced industry, please send us a copy of your resume and cover letter. We look forward to hearing from you**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

Application question(s):

- Tell us about your previous experiences with managing a team of more than 20 people.

**Experience**:

- Retail management: 3 years (required)
- Inside sales: 3 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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