Computer/electronic Technician

5 months ago


Scarborough, Canada Warehousing & Distribution Full time

Computer/Electronic Technician (NOC 2242)
Product Testing & Warranty Team

Do you love working in a fast-paced environment, where you constantly make meaningful contributions daily?

We are looking for an amazing Product Testing & Warranty Specialist to support our growing team and company long term.

**Detailed Role Overview**:
The Electronic Technicians (NOC 2242) will work with the Product Testing and Warranty team to provide support to the Warehouse & Logistics team and Customer Service team to manage and carry out processes regarding returns and warranty management. This role will be responsible for monitoring, coordinating, and sustaining systematic process to streamline and maximize the overall quality and efficiency of product returns. The role is dynamic and will evolve over time according to the needs of the business.

**Returns**
- Managing and responding to processing incoming product returns from clients
- Testing returns to determine if there are any product issues
- Taking appropriate actions to repair, replace or claim products
- Ensuring 100% of the product returns are processed, repaired and sent to clients within 14 days
- Maintaining a well-organized, accessible and clean workspace
- Contacting manufacturers and suppliers to process product warranties
- Developing strong understanding of products and continuing to keep knowledge updated
- Working with partners to process returns, refunds and repairs when necessary
- Meeting deadlines on a regular basis as many tasks are very time sensitive
- Packaging and processing inbound/outbound shipments
- Working with cross-functional teams to ensure the timely completion of commitments and activities while achieving high levels of quality performance
- Maintaining/Creating product testing guides for new products to be tested & being as efficient in how testing is conducted
- Finding ways to get the products repaired/claimed/ replaced/warrantied within shortest amount of time and documenting the fastest ways to get a product fixed/warrantied for future reference and implementing appropriate actions
- Implementing processes to ensure 100% accuracy in tracking product through the RMA process, and keeping the process up to date by assessing its efficacy continuously

**Customer Services**
- Communicate status updates and schedules to customers and team whenever necessary
- Answer customer related product inquiries to uphold
- Responding to customer inquiries within 2-hours
- Answering customer related product inquiries by being resourceful and documenting common issues/concerns for future questions.

**Documenting**
- Inputting, and analyzing data to identify trends in repair and replacement requests to offer insight on products/ manufacturers to management
- Upholding 100% accuracy in product tracking
- Documenting key processes and simplifying current processes to become more efficient and effective
- Monitor and track information on product warranties, vendor policies, common issues/ concerns and time frames for each product or supplier within spreadsheets

We are a small but growing operation with lots of opportunity for growth and development.

**Qualifications**
- Minimum 1 year experience in Product Testing OR Graduated from a diploma in Computer Hardware Systems or Electronics

**Preferred Prerequisites**
- Tech savvy - passionate about Technology
- Experienced in troubleshooting electronics
- Experience in Customer Service
- Occasionally required to lift or move heavy items
- Detail oriented and highly organized

$20/hour

ILLYa7sPrZ


  • Electronics Technician

    5 months ago


    Scarborough, Canada Tacel Full time

    **Position/Title** SERVICE AND REPAIRS / REPAIR SHOP / QA ELECTRONIC TECHNICIAN **Reports To** General Manager **Job Purpose** The Service and Repairs electronics technician's responsibilities include diagnosing testing and repairing electronics, reading manuals and installing new equipment, performing routine servicing and inspections, assisting with...


  • Scarborough, Canada eCAMION Full time

    **REPAIR TECHNICIAN** **Role**:The Repair Technician will be responsible to diagnose and repair faulty electronics devices. They will be required to do data entry into the inventory system as well as track quality results. RMA process knowledge is an asset. Strong customer service experience. Other duties as required. **Requirements**: - Excellent PCB and...


  • Scarborough, Canada Tsuyuki Corp. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Work site environment**: - Dusty - Noisy - Outdoors **Tasks**: - Inspect products to determine the requirements for repair - Install electronic equipment - Repair electronic...


  • Scarborough, Canada G&G Electronics Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work site environment**: - Dusty - Noisy - Outdoors **Tasks**: - Inspect products to determine the requirements for repair - Install electronic equipment - Repair...

  • Electronic Technician

    5 months ago


    Scarborough, Canada z-TRG Canada Full time

    **Who We Are** At TRG, we recognize that employees are key to our success, and that great employees demand (and deserve!) a great environment. Our corporate headquarters outside of Cleveland was designed specifically as an inviting, engaging and fun place to visit and work - because we know it’s our employees that make us different, make us better....

  • Electronics Technician

    6 months ago


    Scarborough, Canada MVI - MultiVision Inc, Full time

    Work Term: Permanent - Work Language: English - Hours: 37.5 to 50 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: Experience an asset **Work site environment**: - At heights - Outdoors - Clean **Work setting**: - Office - On-site customer service - Various...

  • Computer Technician

    5 months ago


    Scarborough, Canada Progress Sport Inc. Full time

    As a Computer Technician at Progress Sport Inc., your primary responsibility will be to maintain and enhance our club's website and inventory management systems. You will play a crucial role in ensuring that our digital platforms are up-to-date, user-friendly, and support the efficient management of club resources. **Salary**: $30.00 per...

  • Computer Technician

    6 months ago


    Scarborough, Canada TecDale Group inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Computer hardware or software retailer/wholesaler - Private sector **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and...

  • Electronics Tester

    5 months ago


    Scarborough, Canada SAE Power Company Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 37.5 hours per week - Education: - Expérience: **Education**: - No degree, certificate or diploma **Work setting**: - Manufacture **Tasks**: - Design, develop and test power equipment and systems - Assist in inspecting, testing and adjusting electronic components - Assemble...


  • Scarborough, Canada Accuenergy (Canada) Inc. Full time

    **About Accuenergy** Accuenergy is a Toronto-based company dedicated to research, design and manufacturing of multifunction power meters and other instruments. We also provide advanced technological solutions for distribution and industrial power system automation. **Responsibilities** - Create and maintenance production instruction documents - Instruct...


  • Scarborough, Canada Underwriters Laboratories of Canada Inc. Full time

    Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is...


  • Scarborough, Canada Accuenergy (Canada) Inc. Full time

    **About us** Accuenergy is a Toronto-based company dedicated to research, design and manufacturing of multifunction power meters and other instruments. We also provide advanced technological solutions for distribution and industrial power system automation. Extraordinary outcomes need exceptional teams. We believe deeply in the power of a growth mindset...

  • Junior IT Technician

    5 months ago


    Scarborough, Canada Hansen Group of Companies Full time

    **Hansen's Group of Companies** currently looking for an experienced and dedicated professional **Junior IT Technician** for our **Toronto, Ontario** location. **Job Summary** The Junior IT Technician, under the direction of the IT Manager, will primarily be responsible to provide internal information technology support, such as server security, software...

  • Apprentice Technician

    6 months ago


    Scarborough, Canada Ryder System Full time

    **About Ryder**: For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. We are a Fortune 500 company with 800+ locations and over...


  • Scarborough, Canada Accuenergy (Canada) Inc. Full time

    About us Accuenergy is a Toronto-based company dedicated to research, design and manufacturing of multifunction power meters and other instruments. We also provide advanced technological solutions for distribution and industrial power system automation. **Responsibilities**: - Create production instruction documents - Instruct and supervise manufacturing...


  • Scarborough, Canada PRINTING PRESS INC Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - College/CEGEP - or equivalent experience **Work site environment**: - Non-smoking - Air conditioned **Work setting**: - Graphic design firm - Urban area - Corporation - Printing shop - Advertising, marketing and...

  • Computer Technician

    5 months ago


    Scarborough, Canada Doglas Trading Inc. Full time

    Primary Duties: - Execute both physical and investigative methods to identify computer issues, including minor adjustments and major repairs such as hardware replacement or total operating system revamp. - Customize or modify components according to client needs, incorporating the latest software updates. - Carry out specific tests and measurements on...

  • Electronics Tester

    5 months ago


    Scarborough, Canada SAE Power Company Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 37.5 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Manufacture **Tasks**: - Supervise the building and testing of prototypes - Design, develop and test power equipment and systems - Complete work...


  • Scarborough, Canada PRINTING PRESS INC Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College/CEGEP - Experience: 3 years to less than 5 years - or equivalent experience **Work site environment**: - Non-smoking - Air conditioned **Work setting**: - Graphic design firm - Urban area - Corporation - Printing shop - Advertising, marketing and public relations...


  • Scarborough, Canada PRINTING PRESS INC Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - College/CEGEP - or equivalent experience **Work site environment**: - Non-smoking - Air conditioned **Work setting**: - Graphic design firm - Urban area - Corporation - Printing shop - Advertising, marketing and...