Bilingual Customer Service Rep, English

4 weeks ago


Winnipeg, Canada Cabela's Full time

**Summary**:
Reporting to the Call Centre Supervisor, the Bilingual Customer Service Representative is responsible for providing legendary customer service when answering customer phone calls in French and English to process orders, answer general inquiries and address customer issues in an inbound Call Centre environment.
**Location**: Onsite at Cabela's Corporate Office (25 De Baets St., Winnipeg, MB)

**Responsibilities**:

- Process customer orders
- Troubleshoot to resolve customer order issues and escalate priority customer issues as required
- Provide customers with product and service information
- Research requested information using available resources
- Follow up on customer calls when necessary

**Requirements**:

- Ability to speak French and English
- Professional telephone etiquette
- Strong verbal communication skills
- Strong customer service, prproblem-solvingand interpersonal skills
- Basic computer skills
- Previous customer service, Call Centre, or sales experience is an asset

**Availability**:
**Call Centre Hours of Operation**:

- Monday to Friday: 7:00am - 9:00pm
- Saturday, Sunday, Holidays: 8:30am - 5:00pm

Accommodations are available upon request during the assessment and selection process.
**Benefits**
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
- Fun work environment
- Competitive wages
- Excellent benefits
- Unlimited career advancement opportunities
- Bass Pro Cares Fund

Cabela's

**Job Type**: Part-time



  • Winnipeg, Canada Alero Worldwide Full time

    **Description** As a Bilingual Customer Service Representative, you will be responsible for answering calls from our clients and their members in a professional, courteous, and prompt manner; updating their information in our systems and ensuring that their requests on orders, are accurately recorded for our warehousing and dispatch teams. **Key...


  • Winnipeg, Canada Cabela's Full time

    **Summary**: Reporting to the Call Centre Supervisor, the Bilingual Customer Service Representative is responsible for providing legendary customer service when answering customer phone calls in French and English to process orders, answer general inquiries and address customer issues in an inbound Call Centre environment. **Location**:Onsite at Cabela's...


  • Winnipeg, Canada Cabela's Full time

    **Summary**: Reporting to the Call Centre Supervisor, the Bilingual Customer Service Representative is responsible for providing legendary customer service when answering customer phone calls in French and English to process orders, answer general inquiries and address customer issues in an inbound Call Centre environment. **Location**:Onsite at Cabela's...


  • Winnipeg, Canada Sutherland Full time

    Company Description Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail? **Join Us.** **Job Description**: We’re Sutherland and we’re seeking **bilingual...


  • Winnipeg, Canada Sutherland Full time

    Company Description Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail? **Join Us.** **Job Description**: We’re Sutherland and we’re seeking **bilingual...


  • Winnipeg, Canada Sutherland Full time

    Company Description Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail? **Join Us.** **Job Description**: We’re Sutherland and we’re seeking **bilingual...


  • Winnipeg, Canada Sutherland Full time

    **Company Description** Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail? **Join Us.** We’re Sutherland and we’re seeking **bilingual...


  • Winnipeg, Canada eCom Customer Care Full time

    **eCom Customer Care provides customer service to over 200,000 customers around the world per year. You can expect a supportive, friendly and fun, work environment when you join our growing team.** Our Customer Service Representatives (CSRs) are responsible for delivering fast & effective customer service to new and existing clients while promoting a...


  • Winnipeg, Canada Sutherland Full time

    Company Description Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people? **Join Us.** We’re Sutherland, and we’re now seeking compassionate customer service reps to join us in...


  • Winnipeg, Canada Sutherland Full time

    **Company Description** Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people? **Join Us.** We’re Sutherland, and we’re now seeking compassionate customer service reps to join us in...


  • Winnipeg, Canada Randstad Canada Full time

    We're on the hunt for the perfect fit to join our awesome team as a full-time Bilingual Customer Service Rep. Your main gig? Giving friendly, spot-on, and timely responses to incoming questions.If you boast experience in roles such as receptionist, sales associate, customer service representative, technical support representative, or administrative...


  • Winnipeg, Canada MasterBrand Cabinets LLC Full time

    **Job Description**: **Profile** Kitchen Craft is currently looking for professional a phone based **Bilingual** **Customer Service Representative** to work with our customers and assist our sales team by answering questions, resolving issues and processing orders. Kitchen Craft is committed to providing a top notch customer experience by delivering an...


  • Winnipeg, Canada Cabela's Full time

    Summary:Reporting to the Call Centre Supervisor, the Bilingual Customer Service Representative is responsible for providing legendary customer service when answering customer phone calls in French and English to process orders, answer general inquiries and address customer issues in an inbound Call Centre environment.Location: Onsite at the Bass Pro Shops &...


  • winnipeg, Canada Cabela's Full time

    Summary:Reporting to the Call Centre Supervisor, the Bilingual Customer Service Representative is responsible for providing legendary customer service when answering customer phone calls in French and English to process orders, answer general inquiries and address customer issues in an inbound Call Centre environment.Location: Onsite at the Bass Pro Shops &...


  • Winnipeg, Canada Cabela's Full time

    Summary:Reporting to the Call Centre Supervisor, the Bilingual Customer Service Representative is responsible for providing legendary customer service when answering customer phone calls in French and English to process orders, answer general inquiries and address customer issues in an inbound Call Centre environment.Location: Onsite at the Bass Pro Shops &...


  • Winnipeg, Canada Sutherland Full time

    Company Description Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people? **Join Us.** We’re Sutherland, and we’re now seeking compassionate customer service reps to join us in...


  • Winnipeg, Canada Sutherland Full time

    Company Description Do you enjoy solving problem by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people? **Join Us.** We’re Sutherland, and we’re now seeking compassionate customer service reps to join us in...


  • Winnipeg, Canada Sutherland Full time

    Company Description Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people? **Join Us.** We’re Sutherland, and we’re now seeking compassionate customer service reps to join us in...


  • Winnipeg, Canada Randstad Canada Full time

    We have partnered with one of Canada's fastest-growing companies and are seeking for a Bilingual French/English Customer Service Representative here in Winnipeg.Are you passionate about delivering an amazing customer experience? Do you have excellent communication skills in both English and French? If you answered yes to these questions, then we are looking...


  • Winnipeg, Canada Franklin Electric Full time

    Responsible for communicating pro-actively and on a regular basis to ensure the customers needs are met as well as assisting customers in order management. Assist in other customer experience functions as needed to complete the full cycle of customer requirements. Department Customer Relations Employment Type Full Time Location Canada - Winnipeg Workplace...