Community Health Navigator

3 weeks ago

Hamilton, Canada Good Shepherd Centres Full time

**COMMUNITY HEALTH NAVIGATOR**

If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive, equal and authentic workplace.

**Get to Know Us**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our Good Shepherd/HHS Hospital 2 Home Team.

**Culture and Values**

We _see the good_ in people, not only the challenge. We hear the warmth in their voices. We recognize that we all have potential and promise. Our programs help to tear down the barriers that have impeded our community's most vulnerable citizens and help them to establish a path to a stable and healthy life.

**_ Hospitality_**, as inspired by St. John of God is at the heart of Good Shepherd's mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation. Hospitality embodies our **Values**, **Responsibility, Availability, Adaptability, Quality and Dignity.**

At Good Shepherd, we recognize the inherent value of people living with addiction and their right to quality care and services. Good Shepherd is committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.

**Why work with us?**
- Be a part of a caring **TEAM THAT SUPPORTS OUR LOCAL COMMUNITY**:

- Support for continuing **EDUCATION AND PROFESSIONAL DEVELOPMENT**:

- Staff recognition programs along with access to self-care supports and **EMPLOYEE / FAMILY ASSISTANCE PROGRAM** (EAP)
- **POSITIVE **and **ENCOURAGING**atmosphere
- Make a difference and provide **HOPE**:

- Extended Health Benefits for Full Time Permanent Community Health Navigator

**Role Description**

Good Shepherd is partnered with the Hamilton Health Sciences (HHS) Hospital to Home Program to provide holistic healthcare and social services to individuals living in the community who are vulnerable due to complex health issues and who experience marginalization as a result of systemic barriers related to poverty, precarious housing, mental health challenges, addiction, food insecurity, social isolation etc.

Good Shepherd Community Health Navigators collaborate with an inter-professional team of HHS health professionals to support individuals living with complex health and social challenges to achieve and maintain an optimal level of health, well-being and community function while utilizing health care resources efficiently.
- Provide specific, individualized support services to clients in the home/community setting
- Partner with clients in identifying and addressing individual and systemic barriers that adversely impact their quality of life
- A commitment to client-centered practice and a recovery orientation that addresses social determinants of health
- Good time management skills and the ability to work independently in client homes and community settings
- Engage and support clients in problem-solving, safety planning, harm reduction and accessing essential resources
- Offer supportive counselling, referrals and advocacy
- Navigators partner with HHS' health care professionals in a hands-on capacity to assist clients in setting priorities and achieving individual goals toward enhanced well-being and quality of life

**Community Health Navigators primarily work a flexible daytime, Monday - Friday schedule. Occasional evening or weekend work may be required to respond to specific client needs.**

**Qualifications**
- Diploma or degree in social service/social work or an equivalent combination of education and experience
- Minimum 3 years' experience in human or health services
- Excellent problem-solving, risk management and crisis intervention skills
- Significant knowledge of the human services landscape in Hamilton and demonstrated experience in working with a variety of agencies and stakeholders
- Extensive knowledge of local community service agencies and systems essential
- Experience in outreach/community-based work preferred
- Current Ontario driver's license and willingness to use personal vehicle (with appropriate insurance) required
- Fluency in a langu

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