![Hilton](https://media.trabajo.org/img/noimg.jpg)
Executive Lounge Coordinator
3 weeks ago
An Executive Lounge Coordinator ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.
**What will I be doing?**
As Executive Lounge Coordinator, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Coordinator contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Consistently offer professional, friendly and engaging service
- Support the execution of pre-arrival preparations, front desk and concierge services, and lounge operational support as needed in accordance with standards of performance.
- Ensure Hilton Honors members receive the highest attention prior, during and after their stays at the hotel
- Act as a personal liaison for all guests, taking personal ownership of their requests and following up accordingly.
- Assist with executing room reservation related processes
- Work cohesively in collaboration with the Concierge, Hilton Express, Room Reservations, Guest Reception, Housekeeping, In Room Dining, and Guest Services teams to ensure a smooth and opportunity free experience for all guests.
- Take personal ownership of Signature Floor: conduct personal reviews of public areas and back of house initiating and coordinating any corrective action immediately.
- Ensure that the Executive Lounge is attended at all times during operating hours.
- Liaise with all key departments, gather correct information preferences and ensure data is updated
- Review all guest incidents and ensure proper follow up is completed with the relevant departments
- Create daily and weekly reports highlighting upcoming member arrivals and in-house guests
- Coordinate guest requests with hotel approved vendors in accordance with departmental standards
- Manage projects and perform any other reasonable duties as required by Front Office Manager.
- Assist in the oversight and direction of Executive Lounge Attendants.
- Maintain a professional, neat and well-groomed appearance adhering to Hotel grooming standards.
- Follow all safety policies
- Other duties as assigned
**What are we looking for?**
Executive Lounge Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous Front Office experience in the hotel, leisure or retail sector
- Calm, efficient and organised
- Excellent personal presentation and communication skills
- A passion for delivering exceptional levels of Guest service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in Executive Lounge in a hotel environment
- Multi-lingual
- Computer literacy in Microsoft Office programs
- Previous experience with OnQ PMS systems an asset
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
**ACCESSIBILITY**
Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel's Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at or call 1-844-217-AODA.
-
Executive Lounge Coordinator
3 weeks ago
Toronto, Canada Hilton Full timeAn Executive Lounge Coordinator ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. **What will I be doing?** As Executive Lounge Coordinator, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by...
-
Executive Lounge Coordinator
3 weeks ago
Toronto, Canada Hilton Full timeAn Executive Lounge Coordinator ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. **What will I be doing?** As Executive Lounge Coordinator, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by...
-
Executive Lounge Attendant
2 weeks ago
Toronto, Canada Hilton Toronto Full timeDescription An Executive Lounge Attendant comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. What will I be doing?An Executive Lounge Attendant, you will comfort executive Guests throughout their stay at the hotel by responding...
-
Executive Lounge Attendant
2 weeks ago
Toronto, Canada Hilton Toronto Full timeDescription An Executive Lounge Attendant comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. What will I be doing?An Executive Lounge Attendant, you will comfort executive Guests throughout their stay at the hotel by responding...
-
Executive Lounge Attendant
2 weeks ago
Toronto, Ontario, Canada Hilton Toronto Full timeAn Executive Lounge Attendant comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. What will I be doing?An Executive Lounge Attendant, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to...
-
Executive Lounge Attendant
2 weeks ago
Toronto, Ontario, Canada Hilton Toronto Full timeAn Executive Lounge Attendant comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. What will I be doing?An Executive Lounge Attendant, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to...
-
Addetto al lounge Executive
2 weeks ago
Toronto, Canada Hilton Part timeUn Addetto al lounge Executive offre servizi agli ospiti Executive durante tutto il soggiorno in hotel, rispondendo in modo efficiente alle loro domande e informandoli su accessori e vantaggi offerti dall'hotel. Che cosa farò?In qualità di Addetto al lounge Executive, offrirà servizi agli ospiti durante tutto il soggiorno in hotel, rispondendo in...
-
Addetto al lounge Executive
2 weeks ago
Toronto, Canada Hilton Part timeUn Addetto al lounge Executive offre servizi agli ospiti Executive durante tutto il soggiorno in hotel, rispondendo in modo efficiente alle loro domande e informandoli su accessori e vantaggi offerti dall'hotel. Che cosa farò?In qualità di Addetto al lounge Executive, offrirà servizi agli ospiti durante tutto il soggiorno in hotel, rispondendo in...
-
Addetto al lounge Executive
2 weeks ago
Toronto, Ontario, Canada Hilton Full timeUn Addetto al lounge Executive offre servizi agli ospiti Executive durante tutto il soggiorno in hotel, rispondendo in modo efficiente alle loro domande e informandoli su accessori e vantaggi offerti dall'hotel.Che cosa farò?In qualità di Addetto al lounge Executive, offrirà servizi agli ospiti durante tutto il soggiorno in hotel, rispondendo in modo...
-
Addetto al lounge Executive
2 weeks ago
Toronto, Ontario, Canada Hilton Full timeUn Addetto al lounge Executive offre servizi agli ospiti Executive durante tutto il soggiorno in hotel, rispondendo in modo efficiente alle loro domande e informandoli su accessori e vantaggi offerti dall'hotel.Che cosa farò?In qualità di Addetto al lounge Executive, offrirà servizi agli ospiti durante tutto il soggiorno in hotel, rispondendo in modo...
-
Executive Lounge Attendant
2 weeks ago
Toronto, Canada Hilton Full timeExecutive Lounge Attendant (Part Time) An Executive Lounge Attendant comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. **What will I be doing?** An Executive Lounge Attendant, you will comfort executive Guests throughout their stay...
-
Executive Lounge Attendant
3 weeks ago
Toronto, Canada Hilton Full timeAn Executive Lounge Attendant comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. **What will I be doing?** An Executive Lounge Attendant, you will comfort executive Guests throughout their stay at the hotel by responding efficiently...
-
Executive Lounge Attendant
1 week ago
Toronto, Canada Hilton Full timeAn Executive Lounge Attendant comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. **What will I be doing?** An Executive Lounge Attendant, you will comfort executive Guests throughout their stay at the hotel by responding efficiently...
-
Flora Lounge Barback
2 days ago
Toronto, Canada 1 Hotel Toronto Full timeOverview: **Grow with us...**: Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team at **1 Hotel Toronto** understand (and value) that great, mindful people are required to execute an exquisite affair for our guests. Seeking an energetic, outgoing, and highly reliable Flora Lounge Bar Back to join...
-
Flora Lounge Barista
3 weeks ago
Toronto, Canada 1 Hotel Toronto Full timeOverview: **Grow with us...**: Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage team at **1 Hotel Toronto** understand (and value) that hiring extraordinarily service-minded people is an essential key to providing our hotel guests with an enhanced and memorable experience. Our...
-
Cocktail Server, Flora Lounge
1 day ago
Toronto, Canada 1 Hotel Toronto Full timeOverview: **Grow with us...**: Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage team at **1 Hotel Toronto** understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite affair for our guests. Our team is currently seeking a...
-
Restaurant Sales Executive
2 months ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 23135429 **Job Category** Sales & Marketing **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Increases revenues for all property food and beverage outlets and lounges by managing and coordinating restaurant...
-
Restaurant Sales Executive
2 months ago
Toronto, Canada Marriott International Full time**Job Number** 23135429 **Job Category** Sales & Marketing **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Increases revenues for all property food and beverage outlets and lounges by managing and coordinating...
-
Restaurant Sales Executive
3 days ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 24029590 **Job Category** Sales & Marketing **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Increases revenues for all property food and beverage outlets and lounges by managing and coordinating...
-
Flora Lounge Barista
5 days ago
Toronto, Canada 1 Hotel Toronto Full timeOverview: **Grow with us...**: Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage team at **1 Hotel Toronto** understand (and value) that hiring extraordinarily service-minded people is an essential key to providing our hotel guests with an enhanced and memorable experience. Our...