Receptionist/csr

**Job description**

**Vinyl Window Designs**

With over 30 years in business, The Vinyl Window Designs group of companies has become one of the foremost Window companies in the Greater Toronto Region. The group manufacturers and supplies Aluminum and Vinyl windows to both the construction industry and to the residential renovation market.

**(RECEPTIONIST/CSR)**

**Reasons to Join Our Team**
- Benefits
- Developmental Opportunities
- Private, family-owned company that’s leading the way in window business.

**What does a Receptionist do?**
- Answer telephone in an efficient, timely and polite manner; screen and direct calls
- Welcome visitors by greeting them; answering or referring inquiries; Quickly notify the person being visited
- Call customers with orders that are ready for pick up; print paper work ready for pick up
- Fax daily order status to customers; fax confirmation/acknowledgement of orders. Mail invoices
- Print sequential (copies of invoices in numerical order) and copy in binders
- Print any/all invoices for production control for orders being shipped to USA or other locations in Ontario
- Prepare packages and bill of lading for any packages/items to be mailed. Call Purolator for pick up. Packing slips (proof of pick up) to be filed in appropriate binder
- Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
- Maintain a neat and tidy reception area, clearing up any clutter on an ongoing basis, and maintains a professional, comfortable general office atmosphere
- Oversee, sort and distribute of incoming and outgoing mail
- Prepare outgoing mail for pickup by the postal service or the courier
- File monthly report from fax machine. Perform necessary bookkeeping, filing, and clerical duties
- Perform other clerical duties as required

**What you bring to the table**
- Completion of secondary school or two years experience as a receptionist
- Familiarity with current office equipment and computer software
- Typing skills - minimum 60 words per minute
- Knowledge of customer service principles and practices
- Strong interpersonal, communication, and organizational skills;
- Good verbal and written skills
- Ability to work with mínimal supervision
- Ability to handle pressure; stress tolerance
- Attention to details
- Strong work ethics
- Experience with MS Word, MS Excel and Outlook, must be comfortable working with spreadsheets

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- North York, ON M3N 1W6: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- ENGLISH (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person