Training - Dev/instructor

**49630** - **Orangeville** - **Rotation** - **1 year**

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One

**Job Function**:
Assist in the development and design of training programs (including elearning) for centralized and decentralized training programs used by internal and external supervisory, clerical, technical and trades staff involved in the transmission and distribution of electricity. Search out, evaluate and utilize cost effective information technology solutions in the training service for instructor led and distance learning. Work with project teams, clients, technical specialists, suppliers and internal/external consultants to prepare training materials, written documents and reports. Identify and analyze performance problems and training requirements and make recommendations for new or revised programs, methods, training manuals and reference materials. Ensure efficient operations of training programs by scheduling, budgeting, preparing special reports and projects, purchasing, ensuring cost and control effectiveness.
- Assist in the design and development of training programs (including e-learning) for centralized and decentralized training programs used by internal and external supervisory, clerical, technical and trades staff involved in the transmission and distribution of electricity. The methods include instructor led, computer based and distance learning technologies.
- Act as training design facilitator working with project teams, clients, technical specialists, suppliers, internal and external consultants, analyze performance problems and training requirements, prepare written documents and reports, and make recommendations for new or revised programs, methods, training manuals and reference materials.
- Ensure efficient operation of training programs by using effective project management processes and tools scheduling, budgeting, preparing special reports and projects, purchasing, ensuring cost and control effectiveness. Ensure clients have accurate and timely reports and records.
- Setup classrooms, simulations, equipment, supplies, manuals and reference materials for courses, upon occasion. Make presentations, provide advice, guidance to students, operate equipment and training aids, answer questions and guide group sessions. Mark assignments and set and make examinations, checkouts or other tests as required.
- Assist in the development and maintenance of training evaluation vehicles to measure (i) trainee reaction (ii) acquired knowledge (iii) acquired skills (iv) on-the-job results.
- Prepare and issue confidential reports on students# performance and capabilities according to established criteria. Evaluate courses for effectiveness and efficiency. Report results of investigations and assessments and make recommendations to appropriate line management authorities.
- Ensure training material is consistent with the provisions of the Occupational Health and Safety Act (OHSA), CSA and other standards and the Hydro One Safety Rules.
- Assist in the coordination and effectiveness of contributions to the HOLMS Support Infrastructure.
- Work with external training delivery agents including OPGI, E&USA and other utilities.
- Perform other duties as required.

**Selection Criteria**:
**Education**:

- Requires knowledge of distance learning technologies, training and development theory and techniques to assist in the design and development of training programs.
- Requires a knowledge of electricity, vehicle mechanics, physics and power systems related to the generation, transmission and distribution and retailing of power.
- Requires a good knowledge of English to make effective presentations, prepare reports and communicate effectively with others. This knowledge is considered be normally acquired either through the successful completion of a three year university education in business administration or by having the equivalent level of education.

**Experience**:

- Requires field experience in the electrical technical areas to understand the practical aspects of the various occupations, related equipment, materials, methods, procedures and safety practices.
- Requires experience to be familiar with training needs, procedures and practices and implementing training responses. A period of over 4 years and up to and including 6 years is considered necessary to gain this experience

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their