Patient Registration Clerk

2 weeks ago

Winnipeg, Canada Centre de Santé Saint-Boniface Full time

**Requisition ID**: 330794

**Position Number**: 20068682

**Posting End Date**: Open Until Filled

**City**: Winnipeg

**Site**: St. Boniface Hospital

**Work Location**: St. Boniface Hospital

**Department / Unit**: Patient Registration - SBH

**Job Stream**: Non-Clinical

**Union**: UFCW-Supp-832

**Anticipated Start Date**: ASAP

**FTE**: 1.00

**Anticipated Shift**: Days

**Daily Hours Worked**: 7.75

**Annual Base Hours**: 2015

**Salary**: $20.112, $20.715, $21.335, $21.975, $22.635, $23.313

Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the PATIENT REGISTRATION CLERK is responsible for: performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system; performing all receptionist's functions including directing and controlling patient movement in the department; maintaining accurate death records; making telephone calls as requested; requesting charts from Health Records; assisting with orientation of new staff; providing direction and feedback to students during student practicums; and performing other related duties as assigned.

Education (Degree/Diploma/Certificate)
Grade XII or recognized equivalent.
Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health related field.
- or
- Successful completion of a recognized medical terminology course.
- or
- One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.).
Qualifications and Skills
Fluently bilingual in both English and French.

**Keyboarding Speed**: 35 w.p.m.
Ability to work in a Windows operating environment.
Ability to retain information which is of a confidential nature.
Good interpersonal communication skills.
Demonstrated problem solving skills.
Legible handwriting.
Strong interpersonal skills and telephone manner.
Ability to adapt readily to stressful situations.
Ability to work independently with mínimal supervision.
Ability to multitask in a fast paced environment.

Physical Requirements
Physically capable of assisting patients in wheelchairs, with luggage, etc.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

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