Member Services Representative

1 week ago


Kincardine, Canada Meridian Credit Union Full time

**Why Meridian?**:
**At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.**:
**Find our story here**:About Meridian**:
**Our Retail Banking Practice**:
**Our vision is to be recognized as the financial institution that has the most local impact, supported by a purposeful value proposition to our Members.**:
**We have a passion for ensuring we maintain our tradition of exceeding Member expectations and helping them achieve their best lives. We deliver advice-based banking while providing tools that reduce complexity, offering the right information, and motivating our Members to reach their overall financial goals.**:
**Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.**:
**As a Member Services Representative**:
**You will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience**:
**In this role, we will rely on you to provide compassionate service, while positioning Meridian’s products and services to add value to our Members’ financial wellbeing.**:
**_Member Experience_**:

- **Provide a superior Member experience through the identification and promotion of products and services and where appropriate, and provide qualified referrals based on identified needs**:

- **Demonstrate perseverance in difficult situations by showcasing understanding to Members’ perspectives, and creating action plans to resolve their concerns if they arise**:

- **Ensure proper due diligence by posting all transactions accurately and timely**:

- **Maintain discretion and confidentiality to respect Members’ privacy**:

- **Participate in branch activities in support of expanding the Member relationship and growing our Digital Ambassador Program**:
**_Employee Experience_**:

- **Act as an engaged teammate and trusted partner to build and cultivate internal relationships within the Member Experience teams and cross-functional departments, while ensuring achievement of Retail Experience goals**:

- **Demonstrate empathy with colleagues by communicating thoughts and ideas openly while promoting inclusivity and a sense of belonging towards others in the workplace**:

- **Continue individual learning and development to align with Meridian values while delivering on action plans aligned with Employee Engagement results**:
**_Community Experience_**:

- **Promote Meridian in your community by participating in community activities or events while demonstrating our values**:

- **Support local community organizations and activities through Business Development and Good Neighbour Program including planning, preparation, and delivery of Meridian hosted community events**:
**How you will succeed**:

- **Previous work experience in a customer service role, with cash handling experience as an asset**:

- **High School diploma or relevant working experience**:

- **Flexibility to work all scheduled hours which include some evenings and Saturdays**:

- **Proven understanding of computer systems and programs including Microsoft Office, and Outlook**:

- **Strong negotiation, interpersonal, written, and oral communications skills**:

- **Effective organizational time management, and problem-solving skills**:
**Join us This role is in office at our **Kincardine** **Branch**:
(818 Durham St, Kincardine, ON N2Z 3B9)

**What's in it for you?**:
**As a Certified Living Wage Employer, you are guaranteed to earn a living wage with us, including an impressive benefits package which includes**:

- **Paid vacation time, and other time off**:

- **Employer-paid health benefits**:

- **Defined contribution pension matching**:

- **Financial benefits including free banking, and special rates on mortgages, lines of credits and more**:

- **Tuition reimbursement program**:

- **Unique rewards and recognition program**:
**You will benefit from an inclusive and collaborative work environment that encourages creativity, curiosity, and celebrates success. You will also receive the right training, tools and technology needed to delight our Members, with the opportunity to learn from diverse industry leaders, who have hailed from top organizations around the world.**:
**Our Story**:
**Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a broad range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has



  • Kincardine, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Find our story here: About Meridian **Our Retail Banking Practice**: Our vision is to be recognized as the financial...


  • Kincardine, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. **Find our story here**:About Meridian**: **Our Retail Banking Practice**: Our vision is to be recognized as the financial...


  • Kincardine, Canada Meridian Credit Union Full time

    **Why Meridian?**: **At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.**: **Find our story here**:About Meridian**: **Our Retail Banking Practice**: **Our vision is to be recognized as the...


  • Kincardine, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. **Find our story here**:About Meridian**: **Our Retail Banking Practice**: Our vision is to be recognized as the financial...


  • Kincardine, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Kincardine, Canada Municipality of Kincardine Full time

    The Customer Service Representative will be responsible for serving customers in person or on the telephone at the Davidson Centre. This position will assist with the coordination of registration activities and respond to customer inquiries. **Location**:Davidson Centre **Reporting To**:Recreation Supervisor **Responsibilities**: - Respond to in-person...


  • Kincardine, Canada LCBO Full time

    LCBO - Customer Service Representative Starting Pay: $16.75 with the opportunity to grow through an established wage grid Location Address: 781 Broadway Street, Kincardine Number of Openings: 1 Job Posting Description: Do you make an impact on the people you meet? Do you have a charismatic personality, and love engaging with people, both customers and...

  • Full-Time Crew Member

    3 weeks ago


    Kincardine, Canada McDonald's Full time

    Full-Time Crew Member We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald...


  • Kincardine, Canada Heidelberg Materials US, Inc. Full time

    AutoReqId: 19956BR Pay Class: Salaried Non-Exempt Minimum Pay Rate: $45,390.00 Maximum Pay Rate: $57,307.50 Department: Customer Services Line of Business: RMC (Ready-Mix Concrete) Position Type: Full-Time Job Posting: Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is...


  • Kincardine, Canada Meridian Full time

    Description ">   Why Meridian?   At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Find our story here:    Our Retail Banking Practice:   Our vision is to be...


  • Kincardine, Canada Scotiabank Full time

    Requisition ID: 170315 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Our Customer Experience Associates are the face, character and heart of our banks. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...


  • Kincardine, Canada Tim Hortons - Kincardine Full time

    Join Our Team TodayNow Hiring Full Time and Part Time Team Members.As a team member your top priority is guest satisfaction. Whether you are the very first person our guests encounter or producing quality finished bakery items that our guests come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy...

  • Sales Representative

    3 weeks ago


    Kincardine, Canada Black Lantern Vape Full time

    **Hours: Part-Time, On-call and Potential for Full time hours.** **Experience: Knowledge of Vaping Products is a MUST.** **Location: 855A Queen St, S Kincardine, ON, N2Z 2Y2** **Job Title: Sales Associate.** Black Lantern Vape Kincardine is looking for a Part-Time, On-call Sale Associate that may have potential to turn into full time hours. We are a...


  • Kincardine, Canada Scotiabank Full time

    Requisition ID: 173673 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Full Time Team Member

    3 weeks ago


    Kincardine, Canada Tim Hortons - Kincardine Full time

    **Join Our Team Today!** Now Hiring Full Time and Part Time Team Members. As a team member your top priority is guest satisfaction. Whether you are the very first person our guests encounter or producing quality finished bakery items that our guests come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences....


  • Kincardine, Canada Graham's Construction Full time

    Graham’s Construction is seeking a Construction Sales & Marketing Representative to join us in this exciting new area of business. Your primary responsibility is to generate new customers and business opportunities, as well as managing a social media presence. **Key responsibilities include**: - Engage in face-to-face proactive outreach within the area...

  • Service Advisor

    3 weeks ago


    Kincardine, Canada Lakeside Chevrolet Buick GMC Ltd. Full time

    Lakeside Chevrolet Buick GMC Ltd. is looking for an experienced Customer Service Representative who enjoys working with people, and ensuring the highest level of customer satisfaction. To ensure optimum customer service, we’re hiring a Service Advisor to work one-on-one with our clients. Your job will be to advise customers on the available parts and...


  • Kincardine, Canada Compass Canada Full time

    Working Title: Food Service Supervisor, Bruce Power, Kincardine, ON Employment Status: Part-Time Starting Hourly Rate: $20.00/hour Address: 177 Tie Road, Kincardine, ON, N0G 2T0​​​​​​​ New Hire Schedule: F,S,S 6:30am-3pm You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice...


  • Kincardine, Canada Compass Canada Full time

    Working Title: Food Service Supervisor, Bruce Power, Kincardine, ON Employment Status: Part-Time Starting Hourly Rate: $20.00/hour Address: 177 Tie Road, Kincardine, ON, N0G 2T0​​​​​​​ New Hire Schedule: F,S,S 6:30am-3pm You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice...

  • Food Service Worker

    3 weeks ago


    Kincardine, Canada Compass Canada Full time

    Start: As soon as possible Status: Full-Time Wage: $17.79/hour Location: 177 Tie Road, Kincardine ON, N0G 2T0 You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in...