Custodial Associate

Employment Status: Part-Time Casual (Temporary)
- Pension
- Weekdays - Weekends - Days - Mornings - Afternoons - Evenings

**Custodial Associate (Part-time Casual)**

**Competition Number**: 16092

**Primary Work Location**: Waterloo Memorial Recreation Complex (WMRC)

**Posting Status**: Internal / External Job Posting

**Hourly Rate**: $20.90 ( $21.30 effective April 1, 2025) Band :Q

**Number of Positions**: 2

**Employment Group**: Non-Union

**Job Status**: Part-Time Casual (Temporary)

**Posting Release Date**: March 3, 2025

**Hours of Work**: up to 24 hours per week

**Posting Closing Date**: March 17, 2025

**Why work with us**:
The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.

For more information about the City of Waterloo’s **Strategic Plan, Vision, Values and Guiding Principles,**please click here**:City of Waterloo 2023-2026 Strategic Plan**.

**What we offer**:

- Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
- Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
- Certification as a Living Wage Champion;
- Defined Benefit Pension Plan (OMERS) eligibility for all employees;
- Flexible work schedules;
- Substantial internal and external training and development opportunities;
- Opportunities to get involved and give back to the community;
- Employee-wide events, activities, site visits, BBQs, etc.;
- Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and,
- So much more

**What you will do**:
Reporting to Operations Manager in the Recreational Community Services Division, your primary responsibilities will include, but are not limited to, the following:

- Assisting in the day-to-day maintenance of City of Waterloo recreation facilities
- Ensuring facilities are maintained at a high level of housekeeping and ready for use
- Providing excellent customer service to users of the facility
- Patrolling the cleaning of washrooms and collection of garbage and recycling
- Sweeping and mopping, including dust mopping, of washrooms, hallways and banquet halls
- Auto scrubbing of floors
- Cleaning of rink side change rooms, as required
- Helping to meet requirements for programs and special events
- Ensuring equipment is properly maintained
- Maintaining a safe environment for coworkers and the general public
- Identifying and reporting any safety hazards or damage to the facility or equipment
- Communicating and interacting effectively with other facility staff and coworkers
- Performing opening and/or closing duties, including key holding responsibilities

**What you will bring**:

- Secondary school education or equivalent
- General custodial or housekeeping experience is an asset
- Basic understanding of health and safety principles such as safe handling of cleaning products and safe use of equipment
- Ability to plan daily tasks and organize workload with mínimal supervision
- Effective Communication & interpersonal skills for communicating with the team & general public
- A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment
- Strong commitment to delivering quality customer service
- Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion

**Hours of work**:

- Up to 24 hours per week including evening, weekend and holiday shifts.
- **RIM Park**: Primary hours are 6PM to 2AM; **WMRC**: Primary weekday hours are 3PM to 9PM and weekend hours are 11AM to 7PM. Shift premium applies between the hours of 12:00 AM - 7:00 AM
- This position requires access to reliable transportation as work hours may be outside of public transportation operations.

**What we will require**:

- A Police Criminal Record and Judicial Matters Check satisfactory to the City
- Proof of your current and valid certificate(s), licenses and/or educational qualification, if applicable