Customer Service Representative

2 weeks ago

London, Canada Gardner Auctions Inc. Full time

**Job Summary**

Come join the team at Gardner Auctions Inc., one of Southwestern Ontario’s foremost auction and appraisal firms, which was established in London in 1922.

We are seeking a **Full-Time Customer Service Representative**. You would be working at the cash register to check out customers, assisting with pickup, as well as helping with the showroom and putting together auction orders. This is not your typical CSR job - there is a lot of lifting and moving around so you must be physically fit.

**Our CSR must be reliable, on-time, and have the ability to work full time, 10:00am-6:00pm Monday through Thursday and 10:00am-7:00pm Fridays.**

**Customer Service Representative Duties**:
Ø Professionally greet customers as they enter the main area (or curbside pickup as necessary) for payment and efficiently processes payment.

Ø Effectively works with manager for any returns a customer is requesting.

Ø Warehouse duties as needed.

Ø Checks upcoming auctions for any errors (spelling, incorrect product, incorrect specifications, etc.), and corrects mistakes in a timely fashion.

Ø Communicate with manager regularly.

Ø Ability to lift up to 50 lbs.

Ø Must be physically fit, able to stand, bend, lift, pivot, sit, etc. for extended periods of time.

Ø Computer proficient with various types of software and payment methods.

Ø Must have excellent attention to detail.

Ø Ability to be cross-trained in other departments an asset.

Ø Provide general housekeeping duties, including sweeping, mopping, cleaning of bathrooms and kitchen, on a rotating basis with colleagues, as well as frequent sanitization of workspace.

Ø Hours may vary dependent on business needs (holidays, absences, etc.)

Ø Adhere to all Health and Safety and Human Resources policies and procedures.

Pay: $17.00-$17.20 per hour

Expected hours: 32 - 42 per week

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-10-07

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