International Sales Associate

3 weeks ago

West Vancouver, Canada OAK+FORT Full time

OAK + FORT is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout the collections. Fueled by the purpose to enhance and explore our own personal style—we authentically embody a place where individuality and uniqueness are celebrated. An ever-evolving point of view, joy in self-expression, and quality are central to our contemporary philosophy.

The ability to speak Mandarin is a preferred asset.

**RESPONSIBILITIES**

**Sales Generation**
- Meet minimum sales requirements based on store volume
- Provide exemplary client experience by executing OAK+FORT Sales Culture
- Drive sales through OAK+FORT eCommerce purchases and social media platforms, including but not limited to WeChat and other social media platforms
- Build client relationships through client follow-up
- Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
- Provide industry knowledge through awareness of products and prices in the market
- Maximize sales during special events and customer services
- Process cash desk operations with engagement, efficiency, and accuracy

**Bulk Purchases**
- Provide exemplary service to bulk purchase clients
- Build client relationships through client follow-up, ensuring the clients is aware of new product arrivals and promotions
- Develop and build clientele basis for new bulk purchase clients
- Cultivate and strengthen relationships with current bulk purchase clients
- Coordinate with necessary stakeholders to ensure inventory is available for requested bulk purchases
- Ensure all operational procedures are executed accordingly and provide feedback on process enhancements

**Staff Development**
- Build our team by welcoming and supporting onboarding of new employees
- Build and maintain relationships with store team, peers, and relevant partners

**Store Functionality**
- Ensure the right quantity of stock is in the right place at the right time
- Maintain proper presentation of merchandise in accordance to corporate directives
- Efficiently and accurately support with shipping and receiving of merchandise
- Perform inventory counts upon corporate office direction as needed
- Participate in stock room organization
- Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
- Adhere to loss prevention policies to prevent external and internal theft

**REQUIREMENTS**
- ** Exceptional verbal and written communications skills in Mandarin and/or Cantonese**:

- Strong fashion and styling sense with the ability to incorporate new fashion trends
- Able to work well as part of a team in a dynamic environment
- Knowledge in the Chinese social media platform landscape is essential, i.e. WeChat. You stay up to date on the latest trends, love editing images and videos using various apps on your phone, enjoy curating a cohesive feed using a scheduling app, and strive to engage and build your social media following. You aspire to be a social media influencer.

**Why Oak?**

At the heart and core of it all, it’s our team that matters most. Driven by endless passion, curiosity, perennial creativity, we are powered by one another

Oak+Fort is a woman founded and led business. We are brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout the collections

At the heart and core of it all, it’s our team that matters most. Driven by endless passion, curiosity, perennial creativity, we are powered by one another

**Why you’ll love it here**:

- A generous employee discount, starting day 1
- Opportunities for growth and development, we’re 35+ stores and growing
- Company wide socials, get ready to laugh

**Our Application Process**:
Once you’ve applied here’s what to expect:

- If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team
- As a final step, we’ll request references before moving to final offer

**Who are we**:
**ABOVE + BEYOND**:

- We strive for something greater than ourselves

**SELF STARTER**:

- Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement

**UNIQUELY YOU**:

- We practice acceptance through open-mindedness and personal responsibility

**CHANGE DRIVER**:

- We embrace change and never fear what’s next

**PEOPLE POWERED**:

- At the core of our brand we are powered by each other

Have a passion for fashion? We’re looking for world-class talent to join our exceptional teams across our multiple departments Unleash your potential and join our diverse team today

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