Optometric Assistant/receptionist

2 weeks ago

Cobourg, Canada Dr. Jane Coates Optometry Professional Corporation Full time

Our busy downtown Cobourg Optometric office is looking to fill a full-time position. We are a family-oriented practice and focus on providing a quality experience for our patients in a comfortable, caring environment. We offer a full spectrum of optometric care including full eye examinations, contact lens fittings, visual field testing, OCT, fundus photography, and an optical dispensary.

The hours for our office are Monday to Thursday 8:00-5:30 and Fridays from 8:30 to 3:00.

Responsibilities include, but are not limited to:

- Assisting patients in selection of frames and lenses to suit patients' aesthetic and performance needs and take necessary measurements
- Entering eyeglass and contact lens orders in our electronic medical records software
- Verifying prescription eyeglasses and notifying patients when eyewear is ready.
- Dispensing, adjusting, and repairing patient eyewear
- Instructing patients on proper eyewear use and care of new eyeglass lenses
- Troubleshooting patient concerns in a professional and courteous manner
- Bookkeeping and account management
- Inventory management
- General reception/front desk duties including scheduling appointments, invoicing, answering phone calls, etc.
- Pre-testing patients (OCT, Humphrey Visual Fields, Lensometry)
- Maintaining the general appearance of the dispensary and reception area
- Providing exceptional customer service

We value staff who are caring, friendly, passionate about helping people, and are willing to step into any role that is needed within the office.

Compensation is based on experience and skill set.

**Salary**: $17.00-$19.00 per hour

Schedule:

- Monday to Friday

Work Location: One location

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