Parts & Service Associate
7 months ago
Woody's RV World Saskatoon currently has an opening for a Retail Parts and Service Advisor in their fast paced Dealership.
**Rewards/ Perks**:
- Great wages (above industry standards) and a profit sharing program
- Opportunity to work in a dynamic, fast-paced environment
- Educational and new learning opportunities
- Continuous advancement within the Company
*
**Minimum Requirements**:
- Self-motivated positive team member
- Career oriented with a positive attitude
- Excellent communicator with both customers and colleagues in written and verbal form
- Organized, have excellent problem solving skills
- Good physical health (some lifting is required)
- Able to work shiftwork, weekends and holidays
- Experienced, but your positive attitude is more important
- Proficient computer skills
- Ability to work unsupervised
- Must be organized and self-motivated
- Possess strong written and verbal communication skills
- Motivated team player with a strong sense of commitment to the customer
- Have the ability to deal with large volumes of work and be flexible to changing priorities
- Ability to handle stressful situations in a calm and efficient manner
- Ability to read and comprehend policy and procedure
- Strong record of positive Customer Satisfaction results
- High School diploma or equivalent preferred
**Responsibilities**:
- Assist customers in store, online and over the phone.
- Stock in new or current products
- Manage sales counter/ daily sales reports
- Essential Duties and Responsibilities - Other duties may be assigned at a later date
- Book Appointments
- Open new work orders, accurately recording customer information and requirements
- Handle customer requests and questions in a timely and friendly manner
- Keep customers updated as needed regarding ongoing repairs and offer explanations for work required and/or suggested so that customers can make informed decisions
- Inform customers of upcoming repairs/services required
- Confirm that all work and pricing is approved by the customer prior to work being performed
- Monitor activities at service counter including customer contact, parts shipping and receiving
- Complete various clerical duties including photocopying, faxing, sorting/filing, etc.
- Receiving customer payments
**Company Profile**:
- If you have a desire to be part of something more than what you call a "job" then this is for YOU
- Canada's largest RV dealer wants YOU Here at Woody's RV World you will work in the industry's leading Parts & Accessories department, enhancing our customers RV experience.
**Contact**:General Manager - Dave Rempel
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$20.00 per hour
**Benefits**:
- Extended health care
Schedule:
- Monday to Friday
Work Location: In person
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