In-room Dining Server for The Dorian, Autograph

4 weeks ago

Calgary, Canada Autograph CollectionCourtyard by Marriott Hotel Full time

**Description**:
**RESPONSIBILITIES**:

- Set tables, trays according to type of food ordered and the hotels service standards.
- Accurately records, pre-checks and picks-up all food and beverage orders.
- Check in with guests to ensure satisfaction with each food course and/or beverages.
- Responsible for cleaning and removing the trolleys/trays from guest rooms and corridor.
- Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.
- Present physical and accurate check to guest and complete the payment process.
- To have a full knowledge of the food & beverage items & their specifications, menu p rices, ingredients a nd style of service etc.
- Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
- Complete closing duties, including restocking items, turning off lights, etc.
- Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day.
- Report cleanliness and maintenance issues to the immediate supervisor.
- Assist in carrying out scheduled inventories of products and operating equipment.
- Ensure that the place of work and surrounding area is kept clean and organized at all times.
- Ensure proper appearance and grooming while on duty.
- Ensure to have minimum wastage and breakage.
- Ensure communication between Kitchen, Order taker and service team members.
- Monitor operating supplies, equipment an reduce spoilage and wastage successfully.
- Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors.

Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, LTD, tuition assistance, discounted room rates at Concord managed and Marriott branded hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

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