Business System Analyst

2 months ago

Mississauga, Canada Acosta Full time

**DESCRIPTION**

**THE CAREER OPPORTUNITY YOU'VE BEEN LOOKING FOR**:
**_Imagine_** being part of a world-class organization that delivers superior brands to customers in every home everywhere.

**_Experience_** an environment that values leadership, shared ideas, and continuous improvement.

**_Become_** the best. Define your potential and develop yourself through challenging work and learning from others.

Whirlpool Canada is the number one supplier of portable and large home appliances, selling products under major brands that include KitchenAid, Whirlpool, Maytag, Jenn-Air, Inglis and Amana. Whirlpool Canada's head office is located in Mississauga, Ontario and employs approximately 350 employees.

**BUSINESS SYSTEM ANALYST (SAP SD)**

**BRIEF OVERVIEW**:
**RESPONSIBILITIES**

**IN THIS POSITION YOU'LL HAVE THE OPPORTUNITY TO**:

- Lead project task areas in the execution of technology processes
- Oversee and monitor development of technical solutions with process partners to ensure conformity and functional adherence to specifications
- Create and oversee Whirlpool testing scripts for processes
- Develop training documents and processes as required for both internal and external functions
- Coordinate and lead Trade Customer meetings to determine best solutions
- Work with other technology processes and technologies to support Trade Partner Services (TPS)
- Handle SAP system support for order-to-cash issues, root cause analysis, system updates, as well as handling ad hoc questions on SAP functionality
- Lead EDI initiatives for trade partner implementations, changes and day-to-day production support. Oversee system activities for all e-commerce interfaces with SAP
- Support transportation team by maintaining SAP system tables, analysis and performing troubleshooting on issues. Provide system support to other functional areas outside of supply chain such as with Whirlpool's 3PLs, sales, and credit departments
- Identify continuous improvement opportunities

**QUALIFICATIONS**

**WHAT YOU NEED TO SUCCEED IN THIS POSITION**:

- A university degree, preferably in business or technology, or equivalent work experience
- **Advanced knowledge of SAP SD module with at least two years of experience.**
- Knowledge of EDI standards including experience in coordinating implementation and enhancement initiatives
- General knowledge of order to cash processes / sales and distribution
- Intermediate to Advanced Excel / spreadsheet skills
- Some experience leading system implementations, process improvements, or project management
- Demonstrated experience supporting the development, implementation and maintenance of large scale, integrated business systems.
- Experience preparing and executing test scripts
- Strong communication, facilitation and collaboration skills
- Excellent analytical and problem solving skills
- Excellent organizational skills with attention to detail

**ABOUT US**

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach
- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries is an Equal Opportunity Employer

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

**Job Category**: Administration

**Position Type**: Full time

**Business Unit**: Sales

**Salary Range**: $73,000.00 - $81,000.00

**Company**: Acosta Services Canada Co

**Req ID**: 2247

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