Reservations Supervisor

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Work setting**:

- Rural area
- Willing to relocate
- Hotel, motel, resort
**Tasks**:

- Perform same duties as workers supervised
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Hire and train staff in job duties, safety procedures and company policies
- Requisition materials and supplies
- Resolve work-related problems and prepare and submit progress and other reports
- Provide information on hotel facilities and services
- Provide information regarding features of rooms, service of hotel and points of interest
- Investigate new travel areas, hotels and other amenities
- Handle luggage for hotel guests
- Attend to hotel safety-deposit boxes
**Supervision**:

- 3-4 people
**Sales experience**:

- Hotel and convention services
**Work conditions and physical capabilities**:

- Attention to detail
- Overtime required
- Standing for extended periods
- Tight deadlines
- Work under pressure
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week