Employment Counsellor
4 weeks ago
Main Duties & Responsibilities
1. Conduct client needs assessment and develop employment assistance plans for clients
2. Provide one-on-one / group counseling (as relevant) to identify and address barriers to client’s employment and assist them in preparation for labour market access
3. Work closely with the client to prepare an action plan appropriate to their employment needs outlining client goals (including short, intermediate and long term) and documenting outcomes
4. Provide individual resume assessment and revision advice to the clients
5. Follow-up on client’s progress on a consistent basis, within designated time-frames, to ensure their employment needs are met
6. Develop and conduct job search workshops and seminars specific to resume development, job search strategies, interview skills, soft skills and Canadian labour market trends
7. Provide information to clients in regulated and non-regulated professions, human resources, employment laws, Human Rights, Labour laws and other employment-related issues
8. etc.
9.
10. Liaise with the Volunteer Coordinator, the Labour Market Access Stream along with Job Developers, the Employer Engagement Specialist, Business Development Advisors and other NCP staff at the Labour Market Department to build up a network of host companies/employers to promote voluntary work / paid employment opportunities for clients
11. Develop strong business relationships with prospective host companies/employers using various strategies such as cold calling and liaising with external existing contacts
12. Monitor clients during their placement and work with both the host companies/employers and clients to address any concerns that may arise
1. Organize special events that will enhance the program, as directed
2. Participate in team meetings, events, and other initiatives as required
3. Assist in outreach activities to recruit newcomer clients, as directed
4. Continue professional growth through attendance at workshops, conferences, etc. The information acquired/learned should be shared with all team members.
5. Collect statistics; submit monthly reports and input client data into iCARE and other internal databases, including but not limited to, OCMS and Excel
1. Assist the Labour Market Access Manager, as required
1. Other duties as assigned
**Qualifications**:
1. a Bachelor's degree with relevant coursework for example Human Resources, Marketing, Public Relations, or Business Administration. A minimum of two years of experience in employment counseling is preferred.
2. Expertise in assisting internationally-trained professionals with job search, resume/cover letter writing, interview skills, self-assessment, goal setting, and other strategies leading to employment
3. Current knowledge of legislation, regulatory body requirements, policies and practices related to employment, including knowledge of labour market issues and trends in Peel, Halton and GTA
4. Knowledge of social services in Peel, Halton and GTA
5. Capability to handle multiple priorities with ease and professionalism; able to work in a fast-paced environment with mínimal supervision
6. Intermediate computer skills and ability to work in a computerized environment using MS Word, Excel, Power Point, internet and Outlook
7. Excellent English communication skills, both written and verbal
8. Arabic communication skills are considered as an asset
9. Strong group facilitation and presentation skills
10. Sensitivity to and understanding of immigrant issues
11. Team player and able to build and maintain positive relationship with employers, clients and all NCP staff
12. Positive attitude toward change
13. Own transportation; valid driver’s license and insurance
14. Knowledge of iCARE and OCMS systems is highly recommended
Other Qualifications
1. Take pride and initiative to ensure a high standard of work
2. Goal-oriented & highly organized; able to manage own time to attend to multiple client files and designing/delivering group workshops
3. Tactful and encouraging when assisting clients
4. Excellent research skills; interested in continually adding and creating resources for the stream and maintaining up-to-date material
5. Highly flexible and able to adapt to the needs of clients
6. Broad based knowledge of community and government resources to refer clients
7. Demonstrated sensitivity and sincere interest in meeting the needs of newcomers
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