Wn Distribution

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

**Job Title**: Assistant Manager, Canadian Distribution

**Department**: Canadian Distribution Warehouse

**Reports to**: Director, Distribution Warehouse

**Location**: Pitt Meadows and Coquitlam, BC

**Schedule**: Monday to Friday, 8:00 AM to 4:30PM, flexible as required

**Organizational Summary**:
Factors Group of Nutritional Companies Inc. is a leading manufacturer of nutritional supplements and other health-building products. We are committed to enhancing the wellbeing of our customers through research, development, and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers, and the communities we serve in a cooperative and sustainable manner.

**Job Summary**:
The Assistant Manager provides hands-on support to the manager (or director) on day-to-day functions of the distribution warehouses in Canada. The Assistant Manager oversees staff and ensures effective training of supervisors. Operationally, the Assistant Manager establishes safe operations and conducts training on standard operating procedures (SOPs) and work procedures (WPs). Administratively, the Assistant Manager supports the Manager with fiscal management, operating budgets & cost analysis, inventory managements, evaluate & develop operation’s best practices, set & pursuit strategic goals within distribution department, finetuning all the opportunities for company sustainability, and continuously eliminate non-value activities or inefficiencies.

**Responsibilities**:

- Support the manager with daily administrative and operational tasks
- Support the manager in establishing inventory requirements, warehouse facilities, materials, manpower, and services needed to support distributions operations; correlate requirements with company’s plans to ensure commitments are met
- Support the development and fulfilment of key performance indicators (KPIs) and ensure that shortfalls are accounted for
- Support Human Resources department with employee recruitment, selection, onboarding, training and development activities
- Within the department, ensure that all staff communicate effectively and collaborate well to maintain a productive team environment
- Play an active role in preparing and discussing employee performance appraisals
- Provide assertive leadership, management guidelines, and facilitate company’s strategy to cultivate a fully engaged workforce
- Ensure the existence, maintenance, and functioning of adequate information technology (IT) systems for internal controls in all functional areas of the department
- Follow and adhere to all given instructions including work procedures, Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMP)
- Strictly adhere and observe all Factors health & safety policies as outlined in the company policies and training sessions
- Other duties and projects as assigned

**Requirements**:
Technical
- Completion of a Bachelor’s degree in Business Administration or Operations Management; additional relevant training is an asset
- Minimum 5 years’ experience in in distribution, inventory or warehousing operations, with a minimum of 2 years in a supervisory capacity
- Excellent knowledge of inventory and shipping processes, with ability to target and manage the process efficiency of the logistics in distribution warehouse
- Experience in a fast-paced, large volume, high-intensity environment, with strong focus on measurable metrics, and capability to implementing enhanced key performance indicators (KPIs)
- Experience of implementing continuous improvement processes
- An equivalent combination of education and experience may be considered

Attributes
- Excellent communication skills (verbal, written and presentation) in English
- Strong interpersonal skills, with ability to build and foster productive working relationships with employees at all levels of the organization
- Strong conflict resolution, decision-making and time management skills
- Experience in setting strategic direction for distribution operation
- Ability to translate industry knowledge into cost-effective distribution warehouse arrangements to meet company’s sustainability requirements
- Proven record in team leadership, with strong capacity to develop employees and management their performance, as well as mentor them toward excellence

**Date of job description revision**: August 14, 2023

**Date of previous job description**: Unknown

All Internal applicants will be given priority for consideration for the first five business days that this position is pos