Manager, Recreation Services and Facilities

2 weeks ago

New Westminster, Canada City of New Westminster Full time

**_Great City, Great Work, Great Future_**
**Manager, Recreation Services and Facilities**:
**DEPARTMENT**:Parks and Recreation**
**STATUS**:Full Time**
**NO. OF POSITIONS**:One**
**UNION**:Exempt**
**HOURS OF WORK**:37.5 hours per week**
**SALARY**:$116,031 - $127, 947 annually + **comprehensive benefits package**

The City of New Westminster has an exciting opportunity for a dynamic, passionate and service-focused individual to manage a varied recreation services and facilities portfolio. As a key member of the Parks and Recreation Department leadership team, the Manager, Recreation Services and Facilities will be accountable for providing ongoing management of Queen’s Park Facilities including the historical Queen’s Park Arena, Queen’s Park Stadium, Centennial Lodge and Queen’s Park Sportsplex; Moody Park Arena and Food Services. Your additional areas of responsibility include overseeing a well-established progressive instructional skating program, City wide food services and event rentals in various city event spaces, including our beautiful and highly sought after Rose Garden. Our facilities include arenas with mechanical systems that are state of the art, with recent updates that include plate and frame chillers and condensers with reduced ammonia and our Sportsplex is designed to a zero carbon building standard, which is the first in the City

Reporting to the Senior Manager, Recreation Services and Facilities, our successful incumbent will provide direct supervision of a leadership team who supervise facility rentals, customer service, facility operations/maintenance and instructional skating programs, food services and meetings and banquet rentals. The position will administer facility specific bookings, partnerships, and leases and maintains positive working relationships with related key community organizations.

**Key accountabilities include**:
With overall responsibility for ensuring high-quality customer service, community engagement, effective resource management and effective labour relations within the assigned portfolio, key responsibilities include:

- Leading and supporting staff in areas of collaboration with the general public and external stakeholders such as community organizations, minor sports associations, user groups and lessees.
- Ensuring that community recreation needs are met through the development of programs and services within the scope of program accountability.
- Anticipating and forecasting customer requirements; analyzing trends, utilizing key performance indicators, benchmarking and defining quality standards for customer service, and creating new solutions to meet customer needs.
- Developing work plans and allocating resources efficiently to ensure programs, services, and initiatives meet community needs.
- Leading or participating in the development of plans for City recreation services and facilities.
- Hiring, supervising, training, evaluating and coaching staff, developing work plans and job performance expectations, developing succession programs and initiatives, and managing employee and labour relations issues.
- Leading a team that includes 120 auxiliary positions (Icemakers, building services workers, clerks, cashiers attendants, skating instructors, ice patrols, skate shop staff, food services staff, cashier attendants,), 19 full time and regular part time staff (program coordinators, assistant program coordinators, maintenance supervisors administrative and facility operations staff). Direct reports include multiple supervisory positions.
- Actively participating in the development and delivery of strategic plans, policies and procedures for the division and department and reporting on progress of same.
- Demonstrating effective verbal and written communication skills to provide advice, guidance, and policy interpretation on matters related to the portfolio.
- Developing, managing and monitoring multiple capital project and operating budgets and allocating financial assets and resources effectively, ensuring budget projections are achieved.
- Managing ice arenas, community recreation, food services and other facilities through preventative and scheduled maintenance, planning and budgeting for regular and minor capital maintenance projects, and sourcing for new products and suppliers to improve efficiencies. Supporting processes related to asset management and long range capital infrastructure planning.
- Providing leadership support for organizational and departmental initiatives as required.

**Skills & Personal Attributes**:
**Key experience, skills and knowledge include**:

- A track record of successfully providing the community with excellent customer service and quality service delivery
- Strong experience in leading an organization towards a culture of engagement and performance using industry best practices, key performance indicators and continuous process improvement.
- Excellence in relationship development and management.
- Conside

  • Recreation Facility Clerk

    1 day ago

    New Westminster, Canada City of New Westminster Full time

    **_Great City, Great Work, Great Future!_** **Recreation Facility Clerk**: **DEPARTMENT**: **Parks and Recreation** **STATUS**: **Auxiliary** **NO. OF POSITIONS**: **One** **UNION**: **CUPE, Local 387** **HOURS OF WORK**: **Varied** **SALARY**: **$24.39 - $28.54 per hour (2021 rates)** **+ 12% in lieu of benefits & vacation** New Westminster Parks and...

  • Recreation Facility Clerk

    2 days ago

    New Westminster, Canada City of New Westminster Full time

    **New Westminster, British Columbia**: **Number of Openings**: 1 **Hours per Week**: Other: 10-15 **Employee Group**: CUPE, Local 387 **Location**: Queens Park Arena: First St and Third Ave **Competition #**: 336 **Additional Details**: New Westminster Parks and Recreation Department is seeking a dynamic, outgoing and friendly Recreation Facility Clerk to...

  • Program Coordinator

    Found in: Jooble CA O C2 - 1 week ago

    New Westminster, BC, Canada Newwestcity Full time

    The City of New Westminster Parks and Recreation Department is seeking an energetic and community minded Program Coordinator who is able to identify and assess community needs and interests in the development, implementation and administration of community services programs across the city. Based out of Queensborough Community Centre you will work at a...

  • Contract Faculty

    5 days ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements** - The Therapeutic Recreation Department is seeking contract faculty for the Winter and Summer 2023 academic terms to teach and supervise THRT 2333, THRT 2444, and THRT 2455 - Therapeutic Recreation Practicum. - Location for work will be online and in the community.**What Douglas Offers** DO what you love. Be good at it. That’s how...

  • Project Leader, Facilities Management

    2 weeks ago

    New Westminster, Canada Fraser Health Full time

    Salary rangeThe salary range for this position is CAD $37.01 - $53.20 / hour Why Fraser Health?Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million...

  • Project Leader, Facilities Management

    7 days ago

    New Westminster, Canada Fraser Health Full time

    Salary rangeThe salary range for this position is CAD $37.01 - $53.20 / hour Why Fraser Health?Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million...

  • Project Leader, Facilities Management

    1 week ago

    New Westminster, Canada Fraser Health Full time

    Salary rangeThe salary range for this position is CAD $37.01 - $53.20 / hour Why Fraser Health?Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million...

  • Athletics & Recreation Communications Coordinator

    1 hour ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements** - This contract full-time position is available from August 1, 2023 to May 31, 2024. This position is required to work a flexible schedule based on operational needs. Shift days and times may change depending on operational needs. Evening and weekend work will be required. The position is located primarily at the New Westminster campus...

  • Project Leader, Facilities Management

    Found in: Talent CA C2 - 1 week ago

    New Westminster, Canada Fraser Health Full time

    Detailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Project Leader is responsible for overseeing and supporting the planning, design and/or implementation of assigned smaller facilities projects and/or projects with a lower...

  • Project Leader, Facilities Management

    7 days ago

    New Westminster, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $37.01 - $53.20 / hour Why Fraser Health?: Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2...

  • Day Program Recreation Worker

    7 days ago

    New Westminster, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $29.83 - $29.83 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Recreation Worker 3

    6 days ago

    New Westminster, Canada City of New Westminster Full time

    **New Westminster, British Columbia**: **Number of Openings**: 1 **Hours per Week**: Other: 3 - 10 hours with possibility of more with the growth of the program **Employee Group**: CUPE, Local 387 **Location**: Century House: 620 Eighth Ave **Competition #**: 521 **Additional Details**: Seniors Services is in need of a dynamic and energetic auxiliary Seniors...

  • Assistant Program Coordinator

    Found in: beBee S CA - 5 days ago

    New Westminster, Canada City of New Westminster Full time

    Great City, Great Work, Great Future!Assistant Program Coordinator - Senior ServicesDEPARTMENT: Parks and RecreationSTATUS: Regular Full-TimeNO. OF POSITIONS: TwoUNION: CUPE, Local 387HOURS OF WORK: 35 hours per week*SALARY: $33.24 - $39.14 per hour + comprehensive benefits packageThe Parks and Recreation Department is seeking two energetic and community...

  • Assistant Program Coordinator

    3 days ago

    New Westminster, Canada City of New Westminster Full time

    Great City, Great Work, Great Future! Assistant Program Coordinator - Senior Services DEPARTMENT: Parks and RecreationSTATUS: Regular Full-TimeNO. OF POSITIONS: TwoUNION: CUPE, Local 387HOURS OF WORK: 35 hours per week*SALARY: $33.24 - $39.14 per hour + comprehensive benefits package The Parks and Recreation Department is seeking two energetic and community...

  • Assistant Program Coordinator

    3 days ago

    New Westminster, Canada City of New Westminster Full time

    Great City, Great Work, Great Future! Assistant Program Coordinator - Senior Services DEPARTMENT: Parks and RecreationSTATUS: Regular Full-TimeNO. OF POSITIONS: TwoUNION: CUPE, Local 387HOURS OF WORK: 35 hours per week*SALARY: $33.24 - $39.14 per hour + comprehensive benefits package The Parks and Recreation Department is seeking two energetic and community...

  • Assistant Program Coordinator

    3 days ago

    New Westminster, Canada City of New Westminster Full time

    Great City, Great Work, Great Future! Assistant Program Coordinator - Senior Services DEPARTMENT: Parks and RecreationSTATUS: Regular Full-TimeNO. OF POSITIONS: TwoUNION: CUPE, Local 387HOURS OF WORK: 35 hours per week*SALARY: $33.24 - $39.14 per hour + comprehensive benefits package The Parks and Recreation Department is seeking two energetic and community...

  • Director of Programs, Recreation

    Found in: beBee jobs CA - 1 week ago

    New Waterford, Nova Scotia, Canada Maple Hill Manor Full time

    Maple Hill Manor is currently hiring a Full Time Director of Programs, Recreation & Volunteer Services. This position comes with a great benefit plan that includes: medical, dental, long-term disability & pension plan. The Director of Programs, Recreation & Volunteer Services is responsible for the overall coordination and management of Programs, Recreation...

  • Project Leader, Facilities Management

    Found in: Jooble CA O C2 - 1 week ago

    New Westminster, BC, Canada Fraser Health Full time

    Salary range The salary range for this position is CAD $37.01 - $53.20 / hour Why Fraser Health? Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2...

  • Supervisor, Facilities Maintenance

    2 hours ago

    New Westminster, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our...

  • Recreation Worker 3

    Found in: Jooble CA O C2 - 2 days ago

    New Westminster, BC, Canada City of New Westminster Full time

    Great City, Great Work, Great Future! Recreation Worker 3 - Seniors Leader Seniors Services is in need of a dynamic and energetic auxiliary Seniors Leader (Recreation Worker 3) to facilitate Seniors Lounge at Queensborough Community Centre and təməsew̓txʷ Community Centre. You will work closely with the Assistant Program Coordinators – Senior...