Parts Technician
4 months ago
**Essential Duties and Responsibilities include the following**:
- Ensure all customers are greeted with prompt and courteous service.
- Sell parts over the counter to customers as well as Service and Sales Departments.
- Answer phone, direct calls or take messages in a prompt courteous manner.
- Handle telephone and in-person parts orders.
- Open courier packages for parts department, confirm numbers, enter into inventory system and contact customer or service department.
- Contact customers when special orders are received.
- Ensures back ordered parts are monitored and keeps customer informed.
- Promote additional parts sales by suggesting related items, seasonal products, etc.
- Maintain current parts displays and keep showroom updated frequently.
- Works with the Sales & Service Managers to ensure a timely turnaround of parts needed for internal jobs, which includes monitoring back-order status.
- Ensure technicians and staff are adequately supplied with all parts, lubricants and materials as needed and all parts taken are entered on work order or charged to appropriate department.
- Assist unloading parts and wholegoods freight shipments and stock shelves as required
- Conduct regular parts inventories to ensure accurate on-hand quantities.
- Makes certain that all returned or warranty parts are properly tagged so that the dealership recovers full credit from the manufacturer.
- Ensure you are ready for work 5-10 minutes prior to opening
- Uphold and demonstrate the corporate values and vision
**Salary**: From $16.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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