Clerk Iii, Complex Care

4 weeks ago

Burlington, Canada Joseph Brant Hospital Full time

**Posted Date**:
***
- 5/15/2023**Closing Date**:
***
- 5/22/2023**Functional Discipline**:
***
- Complex Care- Job Posting #: 204060
- Status: Regular Full Time
- Department: Complex Care
- Union: C.U.P.E.
- Shifts: Days, Weekends
- Rate: $24.65 - $25.65- ABOUT JOSEPH BRANT HOSPITAL:

- Joseph Brant Hospital (JBH) is a full-service community teaching hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. It is honoured to be recognized as one of Hamilton Niagara's Top Employers for eight (8) consecutive years, with a skilled staff of 194 physicians, 1,911 full
- and part-time staff and more than 700 volunteers.
- JBH is a Clinical Education site in conjunction with McMaster University, and designated as an Academic Community Teaching Hospital. Its expanded campus includes the state-of-art Michael Lee-Chin & Family Patient Tower, featuring a new Emergency Department, 172 acute inpatient beds, 9 new Operating Rooms and post-anaesthetic care unit to support expanded medical, surgical and outpatient services. JBH is also a partner member of the Burlington Ontario Health Team.- RESPONSIBILITIES:
- The clerk's responsibilities involve coordinating the orderly flow of patients and visitors in and out of the Department, reception and clerical activities within the Department and the dissemination and co-ordination of general information. Responsibilities will include but are not limited to the following:

- Answer phone calls - relay messages, liaise between staff, physicians and public- Make appointments for diagnostic test, dispatch the corresponding requisitions and specimens to appropriate departments and arrange patient escort if necessary
- Transcribe physician's orders, fax med orders to pharmacy and order enter all other orders
- Update patient room list and board daily
- Write daily assignment sheet for next 24 hours under the direction of the Nurse Manager/Team Leader
- Stock charts and cupboards, file old sheets in charts
- Conducts monthly "dangerous abbreviations" chart audits
- Answer family questions and accompany visitors to patient's bedside
- Thin patient charts as necessary
- Order supplies for ward

QUALIFICATIONS:
- Medical Office Administration or post-secondary education in related field required
- Medical Terminology or Administration post-secondary education or equivalent knowledge gained through past experience required
- Medical terminology experience and education required
- Previous clerk experience required
- Excellent computer skills required with a demonstrated typing speed of 40 - 50 wpm- Ability to transcribe orders is required
- An excellent telephone manner required
- Demonstrated excellent communication skills (written and verbal)
- Strong organizational skills, with demonstrated ability to prioritize in a fast paced environment
- Demonstrated reliable attendance, punctuality, availability and performance required
- Demonstrated commitment to quality and patient safety, considers safety of self and co-workers-
- Any information obtained during the recruitment process will be used for employment recruitment only, and not for any other purpose.
- At Joseph Brant Hospital, we are committed to diversity and inclusion as we continue and expand our efforts to become a more inclusive, safe and respectful place for everyone to visit, work and receive care. HR will accommodate any needs under the Ontario Human Right Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). Recruitment processes will be modified to remove barriers to accommodate those with disabilities, if requested.

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